Austin Terrill
Florissant,MO
Summary
Motivated Employee with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
1
1
year of professional experience
Work History
Usher/Ticket Taker
Hollywood Casino Amphitheatre
Maryland Heights, MO
05.2024 - Current
- Monitored guest behavior to ensure compliance with safety regulations.
- Greeted guests and directed them to their seats.
- Informed security of any suspicious activity or persons on premises.
- Collected tickets at entrances and exits when required.
- Verified tickets for entry into the venue.
- Answered questions from guests about events, venues, times.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Assisted with seating patrons in a courteous and efficient manner.
Security Guard
Contemporary Services Corporation.
Saint Louis, MO
06.2023 - Current
- Conducted daily security patrols of assigned areas.
- Provided customer service assistance to staff and visitors in a professional manner.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
Crew Member
McDonald's
Hazelwood, MO
02.2023 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Assisted in the preparation of food items, such as sandwiches and chicken nuggets.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Education
High School Diploma -
Hazelwood West High School
Hazelwood, MO05-2023
Associate of Arts - Business Administration
Saint Louis Community College
St Louis, MOSkills
- Policy Enforcement
- Performance Improvement
- Guest and client satisfaction
- Courteous and professional demeanor
- Customer Service
- Safe Food Handling
- Drive-Thru Operations
- Food Preparation
- Reliability
- Punctuality
- Relationship building and management
- Verbal and written communication
Timeline
Usher/Ticket Taker
Hollywood Casino Amphitheatre
05.2024 - Current
Security Guard
Contemporary Services Corporation.
06.2023 - Current
Crew Member
McDonald's
02.2023 - Current
High School Diploma -
Hazelwood West High School
Associate of Arts - Business Administration
Saint Louis Community College