Austin Trought
Aldie
Summary
Reliable and detail-oriented professional with a strong background in security, aircraft cargo operations, and customer service. Skilled at implementing safety and security protocols, efficiently managing cargo logistics, and consistently delivering exceptional customer experiences. Demonstrates ability to thrive in fast-paced environments, foster effective teamwork, and uphold high company standards. Proven track record of reliability, efficiency, and a strong work ethic. Valuable asset to any organization in need of a dependable and dedicated team member.
Overview
4
4
years of professional experience
1
1
Certification
Work History
SECURITY OFFICER
HYAM Services
07.2022 - Current
- Patrolled premises regularly to maintain order and establish security presence
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner
- Enforced safety regulations, policies and procedures to ensure a safe environment
Aircraft Load Agent
Federal Express
03.2025 - Current
- Maintained high levels of cleanliness and organization within the kitchen environment
- Labeled and stored raw food ingredients in appropriate storage room, walk-in refrigerator, or freezer
- Instructed new staff in proper food preparation, food storage and use of kitchen equipment and utensils
GAME OPERATOR
Fun Land
08.2021 - 03.2022
- Maintained accurate records of customer information and transactions
- Developed and implemented game strategies for customers to increase their enjoyment of the game
- Provided technical support to customers in troubleshooting issues with the game
- Created detailed reports on daily gaming operations for management review
- Trained new staff members on proper operation of gaming equipment and procedures
VOLUNTEER
Grace Covenant Church
08.2023
- Developed strong communication skills while providing customer service to visitors at volunteer center
- Organized and assisted with events, activities and programs to drive outreach initiatives
- Demonstrated interpersonal abilities by working collaboratively with other volunteers on various projects
- Organized and led recreational activities for children and youth
Education
Aerospace Engineering
The Fairfax Christian School
Dulles, VASkills
- Adaptability
- Teamwork and collaboration
- Decision making
- Physical fitness
- Computer literacy
- Interpersonal skills
- Time management
- Time and task management
- Documentation skills
- Security metrics
- Security guard license
Certification
Driver License
Accomplishments
2 x State basketball champion
1 x District player of the year
Math Tutor
Robotics Club
Affiliations
OCMC - Orthodox Christian Mission Center
Timeline
Aircraft Load Agent
Federal Express
03.2025 - Current
VOLUNTEER
Grace Covenant Church
08.2023
SECURITY OFFICER
HYAM Services
07.2022 - Current
GAME OPERATOR
Fun Land
08.2021 - 03.2022
Aerospace Engineering
The Fairfax Christian School
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