Austin Tucker

• Greeted 50+ customers every day and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Maintained product knowledge to assist and educate customers on options available.
• Engaged customers using well-honed interpersonal and people skills to determine which products best fit needs and preferences.
• Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
• Operated store equipment to promote safety and reduce injury.
• Operated forklift in compliance with OSHA guidelines and organizational policies.

• Completed over 20 deliveries per day on-time by choosing best and most efficient routes.
• Delivered to customer doorsteps and business offices.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.

• Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
• Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
• Placed orders to restock items before supplies ran out.
• Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.

• Operated cash register for cash, check and credit card transactions.
• Increased sales by offering advice on purchases and promoting additional products.
• Delivered goods and products to customer on time and in excellent condition.
• Used cash registers and POS systems to request and record customer orders and compute bills.
• Verified over 20 daily deliveries against shipping instructions before delivering to customers.

• Delivered high level of assistance to 40+ customers daily by locating products and checking store system for merchandise at other sites.
• Worked alongside retail representatives to boost sales by enhancing product presentations and advertising.
• Educated customers on promotions to enhance sales.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

• Reviewed customer job specifications and document proofs to obtain printing project instructions.
• Produced high quality finished printed materials.
• Trained junior-level employees in operation and proper maintenance of printing equipment.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Helped over 40 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
• Operated and maintained printers and other machines such as paper cutter, laminator, binding machines etc.

Print Shop Responsibilities

• Responded to all client inquiries and asked appropriate questions to facilitate resolution.
• Used Remedy software to receive print jobs from client teams.
• Operated large scale Canon printer - black /white and color.
• Operated Konica Minolta C8000 color printer.
• Trained to complete maintenance and replace parts on both printers.
• Proficient in tape and comb binding.
• Operated laminating machine, large paper cutter, digital scanner.

Mail Processing Responsibilities

• Mail distribution throughout two multi-storied buildings.
• Trained to detect tampered with or contaminated mail.
• Operated Pitney Bowes – Mail metering Machine.
• Proficient in UPS Worldship and FedEx Shipping systems.