- Woodworking
- Enjoy hobbies that combine physical activity with outdoor exploration
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- I like working with my hands and fixing things
- Auto Repair/Restoration
- Passionate about balancing physical health with mental and emotional wellness
Austin Tucker
Clinton,IA
Summary
Dynamic professional with a proven track record at DMCK Instillation Incorporated, showcasing expertise in product deliveries and exceptional customer service. Excelled in leading projects to completion with keen attention to detail and a motivational attitude, resulting in increased customer satisfaction and repeat business. Skilled in both verbal communication and heavy lifting, adept at fostering positive client and team relationships.
Diligent roofing salesman and project manager with solid background in roofing projects. Skilled in installing, repairing, and maintaining roofs with keen eye for detail. Demonstrated reliability and safety awareness on job sites, consistently ensuring high-quality workmanship and team collaboration.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Moving Associate
DMCK Instillation Incorporated
09.2024 - Current
- Expedited the moving process by accurately assessing clients'' needs, providing appropriate equipment, and allocating resources accordingly.
- Adhered to strict time schedules, consistently meeting deadlines for client relocations without compromising quality of service.
- Demonstrated problem-solving abilities when encountering unforeseen obstacles during moves, swiftly adapting plans as needed while maintaining clear communication with clients regarding adjustments made.
- Collaborated with team members to assemble furniture quickly and accurately at destination locations.
- Maximized space utilization within moving trucks, strategically arranging items to optimize load balance and prevent damage during transit.
- Enhanced team productivity by effectively communicating with colleagues and coordinating tasks during moving projects.
- Fostered a positive working environment among team members, promoting camaraderie and mutual support to achieve collective goals efficiently.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Followed safety protocols to prevent accidents and injuries.
Shingle Applicator
Morrison Roofing
02.2024 - 09.2024
- Managed inventory effectively to minimize shortages or overstocking issues, optimizing purchasing decisions for cost savings.
- Inspected areas prior to application to confirm removal of debris.
- Maintained strong education on latest methods and techniques for [Type] applications through available training and courses.
- Verified clients received outstanding service to extend relationships for future business opportunities.
- Collaborated with team members to ensure smooth workflow, resulting in timely project completions.
- Enhanced customer satisfaction with expert product knowledge and swift issue resolution.
- Assisted in the training and mentoring of new hires, sharing expertise for overall team improvement.
- Maintained safe work environment by adhering to safety protocols and conducting regular safety checks on equipment.
- Increased project completion rates through effective time management and prioritization of tasks.
- Used proper PPE and safety protocols for personal health and safety of other staff.
Deli Clerk
Hy-Vee Grocery Store
08.2023 - 02.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Project Manager
Iowa Roof Pros
05.2018 - 07.2023
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Put together estimates, specifications, and other project documents.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Established successful relationships with clients, leading to repeat business and positive referrals.
- Increased customer satisfaction ratings by resolving all issues professionally.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
- Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
Education
GED -
Kirkwood Community College
Cedar Rapids, IA09-2017
Skills
- Loading and unloading proficiency
- Motivational attitude
- Heavy lifting expertise
- Proper lifting techniques
- Professional appearance
- Conflict resolution
- Time management
- Verbal and written communication
- Physical fitness
- Concrete formwork construction
- Framing construction
- Wooden framework construction
- Roof installation
- Roof repair
- Carpentry
- Debris removal
- Quick learner
- Customer service
- Power tool operation
Interests
Timeline
Moving Associate
DMCK Instillation Incorporated
09.2024 - Current
Shingle Applicator
Morrison Roofing
02.2024 - 09.2024
Deli Clerk
Hy-Vee Grocery Store
08.2023 - 02.2024
Project Manager
Iowa Roof Pros
05.2018 - 07.2023
GED -
Kirkwood Community College
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