Austin Vance
Springville,UT
Summary
Seasoned professional with a proven track record in food service and customer satisfaction, notably at Pizza Hut where leadership and operational efficiency were paramount. Expert in food safety and adept at conflict resolution, I excel in fast-paced environments, ensuring both team harmony and exemplary service standards. Customer-focused with background in counter and rental clerk roles. Skilled in managing transactions, providing exceptional customer service, and handling inventory with accuracy. Known for ability to resolve customer issues efficiently, resulting in increased customer satisfaction and repeat business. Implemented process improvements that streamlined rental operations, enhancing overall service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Rental Agent
Budget
Provo, UT
01.2023 - Current
- Ensured all vehicles were inspected and maintained according to safety and operational standards prior to deployment
- Managed the allocation and scheduling of vehicles for upcoming reservations, ensuring optimal vehicle availability and timely preparation for customer use
Manager
Pizza Hut
Springville, UT
01.2024 - 07.2024
- Responsible for opening and closing the store, ensuring all staff adhere to protocols, maintaining cleanliness, and securing the premises
- Duties include preparing the store for operation, overseeing employee tasks, and performing closing procedures such as cleaning and shutting down equipment
Dishwasher
Sineritas
Utah
08.2023 - 12.2023
- Maintained cleanliness and hygiene standards in the kitchen and bathrooms, including washing dishes and ensuring sanitary conditions
Pizza Maker and Cashier
Casey's
Arkansas
04.2022 - 05.2023
- Prepared food items and operated the cash register, ensuring customer satisfaction by accurately fulfilling orders and addressing any inquiries
Education
Aviation Management -
Utah Valley University
Orem, UT12.2024
High school diploma -
North Little Rock high school
ArkansasSkills
- Kitchen Experience
- Cashiering
- Food Preparation
- Food Service
- Cooking
- Customer service
- Team worker
- Adaptive
- Cash register
- Busser
- Cleaning Experience
- Food Safety
- Restaurant Experience
- Merchandising
- Meal Preparation
- Retail Sales
- Dishwashing
- Time management abilities
- Computer skills
- Conflict resolution
- Supervision and leadership
- Calm under pressure
Certification
- Food Handler Certification, 09/01/23, 09/01/26
Assessments
- Work style: Reliability, Proficient, 12/01/23, Tendency to be reliable, dependable, and act with integrity at work
- Food service: Customer situations, Completed, 12/01/23, Identifying and addressing customer needs in a food service setting
References
References available upon request.
Timeline
Manager
Pizza Hut
01.2024 - 07.2024
Dishwasher
Sineritas
08.2023 - 12.2023
Rental Agent
Budget
01.2023 - Current
Pizza Maker and Cashier
Casey's
04.2022 - 05.2023
Aviation Management -
Utah Valley University
High school diploma -
North Little Rock high school
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