Austin VanSant
Joplin,MO
Summary
Versatile maintenance and construction worker known for strong problem-solving and customer service skills. Experienced in various installation processes, contributing to successful project outcomes while maintaining a safe and organized work environment.
Overview
10
10
years of professional experience
Work History
Matinence
AJM Packaging
11.2023 - 02.2025
- Demonstrated respect and friendliness to all team members.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adapted schedule to accommodate varying shift requirements, including nights and weekends. across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Provided professional services and support in a dynamic work environment.
Window Installer/General Labor Construction Worker
Harbor Home Solutions
03.2015 - 01.2023
- Installed various window types, ensuring proper fit and functionality to meet customer specifications.
- Conducted thorough measurements and assessments for accurate window installations.
- Collaborated with team members to streamline installation processes and improve efficiency.
- Trained junior installers on best practices for safety and installation techniques.
- Oversaw workflow during projects, ensuring timely completion while maintaining high-quality standards.
- Implemented process improvements that reduced installation time without compromising quality.
- Mentored new staff in troubleshooting common installation issues to enhance team performance.
- Evaluated customer feedback to refine service offerings and boost satisfaction ratings.
- Maintained a clean worksite, ensuring the least amount of disruption to clients' homes during the installation process.
- Installed various window types in both residential and commercial buildings.
- Accurately took measurements and made calculations for precise cutting and fitting of material.
- Enhanced team productivity through effective collaboration and communication during window installations.
- Improved customer satisfaction by ensuring proper installation and maintenance of windows in residential homes.
- Specialized in fitting sliding doors and hinged doors with special-order glass panels.
- Managed inventory of tools and supplies needed for each project, minimizing delays due to lack of necessary materials or equipment.
- Regularly lifted 100+ pounds while working in extreme weather conditions or on heights greater than [60] feet.
- Increased project efficiency by accurately measuring window spaces and following installation guidelines.
- Adjusted window frames to provide an exact fit of new window panes.
- Established strong relationships with clients through professional demeanor and exceptional customer service.
- Reduced post-installation callbacks by carefully inspecting all work for quality assurance.
- Minimized workplace accidents by adhering to safety protocols and utilizing appropriate protective equipment during installations.
- Developed creative solutions for complex installation issues, resulting in satisfied clients despite challenging circumstances.
- Boosted referral rates by consistently providing high-quality work and meeting client expectations.
- Mentored junior installers, sharing knowledge and best practices to improve overall team performance.
- Participated in ongoing professional development opportunities related to window installation techniques and materials.
- Scheduled client consultations to visualize the project and provide a cost estimate.
- Conducted post-installation follow-ups with clients to address any concerns or questions, ensuring their satisfaction with the completed project.
- Provided customers with excellent customer service by phone and in person during consultations, answering questions and installing windows.
- Repaired plasterwork or wallboard around existing window frames or replaced unsalvageable frames.
- Expanded knowledge of industry trends, staying up-to-date on new products and technologies for optimal job performance.
- Demonstrated expertise in various types of window systems, allowing for successful completion of diverse projects.
- Streamlined installation process, resulting in faster completion times for clients.
- Assisted clients with selecting appropriate window products based on their specific needs and preferences.
- Collaborated with sales representatives to ensure accurate quotes were provided to customers prior to beginning projects.
- Contributed to increased company revenue, completing projects within budget and on time.
- Communicated frequently with product vendors and installation colleagues to determine best product pricing and item availability.
- Replaced seals around windows to prevent water leakage and protect surrounding structures.
- Documented all service records and customer information to foster accuracy.
- Replaced and adjusted motorized and manual window-raising mechanisms to address damage or worn out parts.
- Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs.
- Met or exceeded company-defined quality and production goals.
- Maintained inventory of automotive tools and installation materials.
- Oversaw inventory management and purchasing, proactively ordering required quantity of parts and supplies.
- Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service.
- Cut safety glass according to specified patterns and performed precision pattern-making and glass-cutting to custom-fit replacement windows.
- Avoided delays or vehicle damage by removing moldings, clips, windshield wipers, screws, bolts and moldings from the windshield area.
- Researched and carefully selected delivery routes to maximize on-time performance and customer satisfaction.
- Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.
- Discussed various grades of glass with customers and assisted with choosing optimal glass for individual needs.
- Operated heavy machinery to assist in site preparation and material handling.
- Collaborated with team members to execute construction tasks efficiently and safely.
- Assisted in the installation of structural components, enhancing overall project quality.
- Trained new employees on safety practices and construction techniques, fostering a skilled workforce.
- Streamlined workflow processes, improving project timelines and team productivity.
- Led small teams in completing tasks, ensuring high standards of workmanship were met.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean, organized worksites to promote a safe working environment and minimize hazards.
- Collaborated with team members to complete challenging tasks, demonstrating strong problem-solving abilities.
- Promoted a positive work culture among peers by fostering teamwork, mutual respect, open communication channels within the team dynamic.
- Assisted in ensuring accurate measurements and proper material usage for optimal resource management on projects.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Worked independently in a fast-paced environment while meeting productivity and quality expectations.
- Played a key role in the completion of numerous successful construction projects by effectively working with team members, supervisors, and clients alike.
- Improved team morale through clear communication, active listening, and addressing concerns promptly.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Contributed to a safer work environment by identifying potential hazards and promptly addressing them before they escalated into more significant issues.
- Demonstrated versatility in performing various construction tasks, effectively adapting to changing project requirements and timelines.
- Ensured timely delivery of materials to job sites, avoiding delays and promoting efficient operations throughout the construction process.
- Exceeded quality standards by executing high-quality workmanship while adhering to industry best practices.
- Reduced workplace injuries with strict adherence to safety protocols and ongoing safety training for all team members.
- Contributed to successful project outcomes by skillfully operating various tools and heavy machinery.
- Enhanced project completion rates by consistently meeting deadlines and staying organized throughout the project lifecycle.
- Operated power equipment to move materials and promote job efficiency.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Assisted with successful, time-sensitive renovations of various structures.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Loaded and unloaded materials onto trucks and trailers.
- Managed safe and efficient use of tools and equipment on construction sites.
- Provided labor support to carpenters, masons and other skilled trades.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Used a variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Mixed and poured concrete for variety of projects.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Inspected tools and equipment to maintain safety and efficiency.
- Followed instructions and safety protocols while operating machinery and equipment.
- Helped with erecting scaffolding and ladders.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Installed drywall, siding and other structural components.
- Helped with door and window installations.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Operated forklifts and boom lifts to complete various tasks.
Education
High School Diploma -
Oakville HighSchool
Oakville, WA05-2014
Skills
- Positive demeanor
- Problem-solving
- Decision-making
- Troubleshooting
- Time management
- Teamwork and collaboration
- Adaptability
- Dependability
- Dependable and responsible
- Computer skills
- Calm under pressure
- Verbal communication
- Active listening
- Problem resolution
- Excellent communication
- Friendly, positive attitude
Timeline
Matinence
AJM Packaging
11.2023 - 02.2025
Window Installer/General Labor Construction Worker
Harbor Home Solutions
03.2015 - 01.2023
High School Diploma -
Oakville HighSchool