Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Austin Ward

Los Angeles,CA

Summary

Dynamic professional with extensive experience at warehouse companies, excelling in customer service, and warehouse safety. Proven ability to operate equipment and prioritize workloads effectively. Recognized for strong teamwork and communication skills, consistently achieving objectives while maintaining compliance with safety regulations. Skilled in data entry and HVAC installation, ensuring high-quality results. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

8
8
years of professional experience

Work History

FC Associate 1

Rudy Torres
Los Angeles, CA
06.2021 - Current
  • Provided customer service to all guests, including resolving complaints and answering questions.
  • Demonstrated strong problem solving skills when dealing with difficult situations.
  • Ensured compliance with health and safety regulations in the workplace.
  • Cross-trained team members on various tasks within the department.
  • Loaded and unloaded trucks, contacted suppliers for estimated arrival time, stocked and organized products to prepare for customer orders and picked and packed orders.
  • Trained and mentored new associates on receiving, picking and packing functions and reported progress to supervisor.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Labeled boxes and placed in outbound collection areas.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Placed products on conveyors for final wrapping and shipment.
  • Operated forklift and pallet jack to transport heavy loads.
  • Tracked outgoing orders to provide shipping status to customers.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Trained new employees regarding warehouse procedures and standards.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.

HVAC Installer

Hector Sevlla
Los Angeles, CA
06.2019 - 08.2019
  • Participated in team meetings with other members of the organization in order to discuss upcoming projects or areas needing improvement.
  • Pulled electrical wiring for new installations or repairs to existing HVAC systems.
  • Adhered strictly to all applicable codes when installing new HVAC systems.
  • Communicated regularly with supervisor regarding progress on projects and any challenges encountered during the course of work.
  • Followed manufacturer's specifications for installation and repair procedures.
  • Performed installation of residential and commercial HVAC systems, including air conditioning units, furnaces, heat pumps, air handlers, and ductwork.
  • Utilized hand tools such as wrenches, screwdrivers, drills, saws, as well as power tools like pipe cutters and benders when performing tasks related to HVAC installations.
  • Conducted maintenance on existing HVAC systems to ensure proper operation and energy efficiency.
  • Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
  • Attended employee meetings and training to learn about new techniques, trends and technologies.
  • Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.

Clerical Associate

Hugh Carter
Los Angeles, CA
06.2017 - 03.2018
  • Answered customer inquiries via phone and email.
  • Prepared documents such as memos, letters, reports, charts, graphs and presentations.
  • Performed receptionist duties such as greeting visitors and answering calls.
  • Scanned documents into digital format for storage purposes.
  • Inputted data into spreadsheets for record keeping.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Answered and directed phone calls to appropriate staff members.
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Conducted research and compiled data for reports and projects.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Copied, sorted and filed records of office activities and business transactions.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Computed, recorded and proofread data or reports.
  • Delivered messages and ran errands.
  • Answered telephones, directed calls, and took messages.

Education

High School Diploma -

K12 Insight
Online
06-2016

Skills

  • Customer service
  • Warehouse safety
  • Equipment operation
  • Data entry
  • Effective communication
  • Loading and unloading
  • Manual dexterity
  • Safety compliance
  • Labeling and tagging
  • Workload prioritization
  • Adherence to procedures
  • Pallet jack usage
  • Teamwork and collaboration
  • Warehouse support
  • Communication skills
  • Product location
  • Office equipment
  • Microsoft office
  • File organization
  • Reception duties
  • Verbal communication
  • Excel spreadsheets
  • Clerical support
  • HVAC installation
  • Electrical wiring
  • Equipment installation
  • Blueprint reading
  • Traffic control
  • Quick decision making
  • Assist customers
  • Public speaking
  • Voice modulation
  • Stage presence
  • Adaptable delivery
  • Articulation

Affiliations

  • Basketball
  • Missionary Work
  • Music Engineering

Accomplishments

  • Honor Roll Student

Timeline

FC Associate 1

Rudy Torres
06.2021 - Current

HVAC Installer

Hector Sevlla
06.2019 - 08.2019

Clerical Associate

Hugh Carter
06.2017 - 03.2018

High School Diploma -

K12 Insight