Austin Warford
Little Elm
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Delivery Driver and Service Tech
Scheels Sporting Goods
07.2023 - 08.2024
- Delivered and assembled a wide variety of sporting goods and outdoor appliances
- Delivered across the DFW metroplex
- Worked with the customer to make sure their needs were being satisfied
- Picked up and serviced a variety of sporting and outdoor goods
- Experienced with troubleshooting and repairing damaged product
- Responsible for ordering out of stock parts and supplies
Delivery Driver
Haslett Logistics LLC
09.2022 - Current
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Delivered packages on time while developing new routes with concern for both safety and weather.
- Removed and unloaded packages from Box trucks for customer deliveries, using extreme care to avoid damage to goods.
- Alerted customers of late deliveries due to traffic jams and road construction, slashing inquiry calls to company support line.
- Operated with safety and skill to avoid accidents and delays.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Inspected vehicle before and after every trip and conducted minor repairs.
Server/Food Runner
Flix Brewhouse | Texas
12.2021 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Checked identification for minimum age for sale of alcoholic beverages
- Cultivated warm relationships with regular customers
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Tree, Groundhand
06.2021 - 08.2021
- Maintained and repaired facilities, equipment and tools
- Maintained work areas by cleaning and straightening for maximum productivity and safety
- Assisted Climbers with carrying out tasks by transporting supplies, operating equipment and completing basic support tasks.
Lineman Helper
Windstream/ Lexcom Communications
02.2021 - 06.2021
- Oversaw daily operations to ensure high levels of productivity
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- On a daily basis assisted linemen with their ariel tasks in a timely manner
- Consistently ran out fiber optic lines to be hung on telephone poles.
Delivery Driver
Doordash driver | TX
04.2020 - 01.2021
- Maintained excellent punctuality, customer service, and efficiency, receiving top ratings for 9 months
- Exceeded goals through effective task prioritization and great work ethic
- Adhered to social distancing protocols and wore mask or face shield
- Offered friendly and efficient service to customers, handled challenging situations with ease.
General Worker
Hydrous Wake Parks
04.2017 - 09.2017
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- I ran the rental shop making sure the guests got the correct gear and protective equipment they needed to wakeboard safely
- I would teach first time guests and kids how to wakeboard and operate the main cable at the park
- I would explain to guests how the park operated, everything there was to do there and sell them any products they wanted.
Stable hand
Iron Oaks Farm
02.2014 - 08.2016
- Used disnefectant solutions, brushes and shovels to thoroughly clean stalls, pumps and equipment
- Mixed and administered special food formulas to individual animals based on unique dietary needs
- Mainted cleanliness and safety of ten corrals and horse facilities
- Assisted laborers by loading unloading heavy machinery and equipment
Education
Computer Engineering
Texas Tech University
Lubbock, Texasundefined
Founders Classical Academy
Lewisville, Texas05.2019
Skills
- Dependability and Honesty
- Communication and Interpersonal Skills
- Serve Customers
- Fluent in English
- Efficiency and Time Management
- Work Order Management
- Attention to Detail
- Familiarity with DOT Regulations
Certification
Verbal Communication, Earned the rank of Eagle Scout in Boy Scouts of America, Team Leadership, Customer and Service-Oriented,
First Aid and CPR, Problem-Solving
Timeline
Delivery Driver and Service Tech
Scheels Sporting Goods
07.2023 - 08.2024
Delivery Driver
Haslett Logistics LLC
09.2022 - Current
Server/Food Runner
Flix Brewhouse | Texas
12.2021 - Current
Tree, Groundhand
06.2021 - 08.2021
Lineman Helper
Windstream/ Lexcom Communications
02.2021 - 06.2021
Delivery Driver
Doordash driver | TX
04.2020 - 01.2021
General Worker
Hydrous Wake Parks
04.2017 - 09.2017
Stable hand
Iron Oaks Farm
02.2014 - 08.2016
Computer Engineering
Texas Tech University
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Founders Classical Academy