AUSTIN WEAR

• Served as primary contact for taxpayer inquiries, providing responsive support via phone, email, and in-person.
• Coordinated resolution of service requests and account discrepancies across departments, ensuring regulatory compliance.
• Managed tax applications, payments, and account updates while maintaining accurate documentation.
• Effectively communicated policy and procedural updates to external stakeholders.

• Supported internal audits and participated in initiatives to enhance service efficiency and productivity.

• Rotated through procurement, logistics, and customer service functions to gain end-to-end knowledge of supply chain operations.
• Assisted with the planning and coordination of product orders, including tracking, documentation, and delivery logistics.
• Gained experience with inventory systems, project timelines, and customer purchasing processes.
• Collaborated with internal stakeholders to align product needs and delivery expectations, supporting procurement efficiency through direct customer interaction and internal coordination efforts.

• Managed scheduling, vendor relationships, and inventory orders to ensure operational continuity and resource alignment.
• Oversaw purchasing of goods and services, monitored expenses, and tracked delivery timelines to maintain budget compliance.
• Implemented process improvements to streamline ordering and vendor communication.