Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Austin Webb

Walker

Summary

Dynamic operations leader with a proven track record at MillerKnoll, excelling in lean manufacturing and continuous improvement. Expert in inventory management and team building, driving significant enhancements in workflow and employee engagement. Recognized for achieving first-time quality goals and fostering a culture of excellence within high-performing teams.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Operations Work Team Leader

MillerKnoll
Zeeland
10.2024 - Current
  • Led a high-performing worksurface packaging operations team, consistently achieving reliability and first-time quality goals by adjusting workflow in response to changes in customer demand.
  • Directed continuous improvement, utilizing MKPS. Coached facilitators with Kaizen and drove sustainable process enhancements.
  • Oversaw staffing and team development. Boosting employee engagement through recognition, growth plans, and shop floor focus.
  • Successfully completed the MKPS Bridge program, gaining advanced skills in lean manufacturing, and the continuous improvement tools.

Customer Service Representative

WM Uniform
Holland
09.2024 - 10.2025
  • Processed orders and managed returns using company software systems.
  • Resolved customer complaints through effective communication and problem-solving.
  • Assisted customers with inquiries and provided product information.
  • Educated customers on promotions and loyalty programs for better engagement.

General Manager

RG Delivery
Zeeland
12.2023 - 09.2024
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated delivery routes for final-mile customer deliveries.
  • Calculated billing amounts.
  • Managed HR processes, including hiring and onboarding.
  • Utilized DispatchTrack software to input data and manage customer orders.
  • Calculated weekly driver commissions.
  • Managed vendor relationships and negotiated service agreements.
  • Acquired chauffeur license.

Collateral Duty Inspector

United States Marine Corps
Kaneohe
10.2022 - 11.2023
  • Represented Quality Assurance within the work center.
  • Managed workload according to high-priority tasks.
  • Maintained hazardous material inventory.
  • Conducted spot checks on technicians during their work processes.
  • Evaluated maintenance records and ensured accurate documentation of inspections.

Cryogenics Technician

United States Marine Corps
Kaneohe
01.2019 - 11.2023
  • Performed periodic maintenance on oxygen and nitrogen systems.
  • Utilized technical publications to guide maintenance procedures.
  • Performed troubleshooting to identify and resolve system issues.
  • Assisted in the training of junior technicians on cryogenic procedures and protocols.
  • Documented maintenance activities and inventory for cryogenic supplies accurately.

CNC Machinist Apprentice

CG Automation & Fixture
Comstock Park
  • Operated a CNC machine, utilizing a CAD system.
  • Utilized saws to precisely cut various metals, and other materials.
  • Onboarded new materials and organized inventories.
  • Operated forklift and crane to transport materials.

Production Associate & Forklift Operator

Herman Miller
Zeeland
  • Operated the production line to ensure an efficient workflow.
  • Repaired the damaged product during the assembly process.
  • Operated a forklift to transport products.
  • Assisted in training new associates on production techniques and safety measures.

Warehouse Manager

Arrow Uniform
Grand Rapids
  • Managed daily warehouse operations for efficient workflow.
  • Oversaw inventory management, ensuring accurate stock levels and timely replenishment.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.

Education

High School Diploma -

Wyoming High School
Wyoming, MI
05-2014

Skills

  • Lean manufacturing
  • Continuous improvement
  • Customer service
  • Inventory management
  • Quality assurance
  • Team building

Certification

  • Lean Six Sigma Yellow Belt Training - January 2020

Timeline

Operations Work Team Leader

MillerKnoll
10.2024 - Current

Customer Service Representative

WM Uniform
09.2024 - 10.2025

General Manager

RG Delivery
12.2023 - 09.2024

Collateral Duty Inspector

United States Marine Corps
10.2022 - 11.2023

Cryogenics Technician

United States Marine Corps
01.2019 - 11.2023

CNC Machinist Apprentice

CG Automation & Fixture

Production Associate & Forklift Operator

Herman Miller

Warehouse Manager

Arrow Uniform

High School Diploma -

Wyoming High School

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