Austin Whitaker

• Oversee planning and supervision of manufacturing Cerakote assembly and shipping schedules.
• Leveraged JobBoss2 to streamline inventory management and oversee active job coordination.
• Managed outsourcing processes for anodizing and nitrocarburizing to enhance product durability.
• Managed operation of Doosan CNC lathe to ensure precision machining.
• Oversaw material management for CNC machine operations.
• Executed assembly of finished parts to ensure product quality and functionality.
• Managed operation of Jet mill machine to ensure optimal performance and product quality.
• Coordinated workflow between production teams to optimize efficiency and minimize downtime.
• Trained new staff on equipment operation, safety practices, and quality control.
• Implemented process improvements that enhanced product quality and reduced waste.

• Oversaw management and review of part orders utilizing Google Docs.
• Executed precise calculations for mixing Cerakote to ensure optimal application consistency.
• Oversaw accurate tracking of parts supplies and materials in inventory.
• Assisted in handling and cerakoting firearm parts to fulfill orders in a fast-paced environment. Supported sandblasting and preparation of parts for painting to meet production needs.
• Flexible to adapt with rapid changes in daily tasks including unseen issues and working effectively to provide solutions to problems.
• Assisted in shipping and receiving materials and finished parts. Supported fulfillment of customer orders, including handling pallets and heavy packages.
• Collaborated with team members to efficiently execute daily tasks and deliver timely solutions.
• Ensured workspace cleanliness and organization to promote efficiency.

Trained, coached and mentored new sales associates for maximum performance.

Met or exceeded sales objectives on consistent basis to drive company growth.

Handled orders for the store to assure we had adequate stock of products.

Provided excellent customer service to foster client loyalty and satisfaction.

Handled shipments coming in and stocking items in a timely, effective manner.

Worked well in a team environment to achieve daily tasks and more, while keeping a good rapport with other associates, customers, delivery drivers, and maintenance workers.

Stocked merchandise, clearly labeling items, and arranging according to size or color.

Maintained effective team member communication.

Blocked and faced products on displays and shelves in accordance with company policy.

Assisted customers by finding items quickly to boost store satisfaction rates.

Removed debris and packaging from boxes and separated for recycling and disposal.

Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Checked aisles for spills to complete quick clean-up.

Operated cash register for cash and credit card transactions with excellent accuracy levels.

Helped customers complete purchases and locate items.

Restocked and organized merchandise on shelves and coolers.

Answered questions about store policies and addressed customer concerns.

Worked closely with owner to solve problems and handle customer concerns.

Mentored new team members on daily job tasks.

Cleaned the storefront to maintain a professional and clean environment.