Austin White
Summary
Compassionate Registered Behavior Technician recognized for high productivity and efficient task completion. Skilled in behavior modification techniques, data collection, and implementing treatment plans under the supervision of Board Certified Behavior Analysts. Excel in communication, empathy, and adaptability which enable effective interaction with clients and team members to achieve therapeutic goals.
Overview
12
12
years of professional experience
Work History
Registered Behavior Technician
TLC Kids Therapy
San Antonio, Texas
01.2025 - Current
- Provided one-on-one behavioral interventions with children receiving Applied Behavioral Analysis (ABA) therapy in a multi-disciplinary clinic environment to children with ASD. Delivered direct instruction and implemented behavior plans developed by BCBA while accurately collecting data to monitor progress of behaviors and effectiveness of patient’s individualized treatment/behavior plan.
Clinical Support Technician
TLC Kids Therapy
San Antonio, Texas
01.2024 - 01.2025
- Help maintained a safe, clean, engaging, and supportive environment for clients during therapy sessions and assist other staff. Provided direct support to staff members and clients with autism and/or other developmental disabilities in the clinic setting.
Account Specialist
Chase Bank
San Antonio, TX
12.2020 - 01.2021
- Managed bank phone calls while aiding customers with questions and complaints about their accounts. Explained the technical or complex simply for customers to understand.
Universal Teller
IBC Bank
09.2020 - 12.2020
- Provided account services to customers by receiving deposits and loan payments, cashing checks, issuing withdrawals, etc.
- Received two 1000 JD Power Scores
Morning Stocker
Walmart
San Antonio, Texas
03.2018 - 05.2020
- Maintained inventory count, tracked usage, and documented variances while answering customer questions. Provided detailed product information using knowledge of shelf plans and end caps while working independently with little supervision.
Customer Service Agent
Walmart
San Antonio, Texas
05.2016 - 03.2018
- Resolved numerous disputes daily with diplomacy for disgruntled customers, by multitasking to provide fast solutions, while compiling customer feedback. Recommended improvements to management, as well as issued credit or full refund for customer return and reported on product defects or damages.
Head Baker
Great American Cookies
San Antonio, Texas
03.2015 - 03.2016
- Determined quantity of products to prepare for next day operations by maintaining detailed production schedule. Replenished food items following correct food cooling and storage procedures and maintained positive vendor relationships.
Cashier
CiCi's Pizza
07.2014 - 02.2015
- Processed point of sale transactions including checks, cash, and credit purchases or refunds, while coaching new team members on registers, exceeding customer needs, maximizing group performance, and maintaining high satisfaction with customers and management alike.
Education
Registered Behavioral Technician Certification -
Autism Partnership Foundation
05.2001 -
Occupational Therapy Assistant Certification -
Alamo College
San AntonioHigh school diploma -
Judson Senior High School
Skills
- BLS & SAMA trained and certified
- Knowledgeable in LAMP Words for Life App
- Proficient in Functional ASL Signs
- Active listener to verbal and non verbal communication
- Maintaining neutrality
- Proficient in Central Reach and Motivity EMRs in clinician aspect
Timeline
Registered Behavior Technician
TLC Kids Therapy
01.2025 - Current
Clinical Support Technician
TLC Kids Therapy
01.2024 - 01.2025
Account Specialist
Chase Bank
12.2020 - 01.2021
Universal Teller
IBC Bank
09.2020 - 12.2020
Morning Stocker
Walmart
03.2018 - 05.2020
Customer Service Agent
Walmart
05.2016 - 03.2018
Head Baker
Great American Cookies
03.2015 - 03.2016
Cashier
CiCi's Pizza
07.2014 - 02.2015
Registered Behavioral Technician Certification -
Autism Partnership Foundation
05.2001 -
Occupational Therapy Assistant Certification -
Alamo College
High school diploma -
Judson Senior High School