Austin Wilhoite
Smyrna,TN
Summary
Currently working with a team of talented logisticians focused on providing elite level customer service and innovative routing solutions for our domestic customers. Services include Air Expedite, LTL ground transportation, hot shot expedite, ocean drayage, warehouse management and more. My focus has always been aimed at exceeding our customer's goals and expectations by providing the most cost effective and efficient means of transporting their freight timely and effectively all while provide world class customer service.
I'm dedicated to being a team player, executing job tasks/functions at the highest level possible and take great pride in the work I produce - regardless of the environment or task at hand.
Overview
6
6
years of professional experience
Work History
Transcon Manager
Expeditors International
Seattle, Washington
11.2017 - Current
- Responsible for leading and developing a well functioning and efficient team.
- Responsible for developing team members to allow for higher efficiency, output and skill development for upward mobility.
- Responsible for managing department funds, revenue, increases and decreases to gross revenue year over year.
- Regularly manage team schedules and plan for vacations, sick time, and proper staffing for department efficiency and functionality.
- Plan, schedule and determine the most efficient and cost effective transportation solutions for customers while maintaining a good revenue margin on said solutions.
- Responsible for providing transportation quotes to clients that align with customer expectations and requirements while staying within market rates and enabling successful revenue returns.
- In charge of managing department P&L along with cost allocations.
- Responsible for developing new business and growing the department brand year over year.
- Regularly monitor self and team training to ensure everyone is up to date and current with company requirements.
Education
High School Diploma -
Lincoln Park High School
Lincoln Park, MI05-2014
Skills
- Expense Tracking
- Business Administration
- Financial Management
- Workforce Management
- Basic Excel, Powerpoint & Word functionality
- Employee Development and Team Building
- Operations Management
- Business Development
- Team Leadership
- Negotiation
- Time Management
- Key Performance Indicators
- Cross-Functional Teamwork
- Verbal and written communication
Affiliations
- Avid gym goer.
- Amateur Hiker
- Enjoyer of concerts
- Lover of all things Nerdy
Accomplishments
- Expeditors International Employee of the Month - May - Detroit, MI
- Expeditors International Employee of the Year 2019 - Detroit, MI
- Expeditors International Employee of the Month - September - Atlanta, GA
Timeline
Transcon Manager
Expeditors International
11.2017 - Current
High School Diploma -
Lincoln Park High School