Austin Wilkerson
Saint Augustine ,FL
Summary
Skilled HVAC Technician with proven expertise in technical troubleshooting and exceptional communication skills, honed at Florida Air Service & Engineering and Lickety Split AC, Plumbing & Electric. Achieved significant customer satisfaction through prompt service and mastery in HVAC systems diagnostics and repair. Continuously advanced technical knowledge, ensuring top-quality service. Excelled in fostering client relationships, leading to repeat business.
Overview
12
12
years of professional experience
Work History
HVAC Field Supervisor
Lickety Split AC, Plumbing & Electric
04.2024 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Repaired and replaced motors, bearings and belts.
- Worked overtime, holidays and weekends to accommodate company needs.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients' properties.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Coordinated with suppliers to secure best prices on high-quality HVAC parts and materials.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Monitored employee performance for compliance with regulations and policies.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Supervised field operations teams to complete projects within established timelines.
Project Manager
D&T Heating And Air Conditioning
08.2021 - 04.2024
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Identified plans and resources required to meet project goals and objectives.
HVAC Technician
Waychoff's Air Conditioning
05.2020 - 08.2021
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
HVAC Technician
Energy Systems
07.2018 - 05.2020
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Worked overtime, holidays and weekends to accommodate company needs.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
HVAC Technician
Florida Air Service & Engineering
02.2013 - 07.2018
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
Education
Diploma -
Kokomo High School
04.2011
Skills
- Technical troubleshooting
- Electrical wiring
- System troubleshooting
- Leak checks
- Package and split systems
- HVAC and refrigeration systems
- HVAC controls
- Certified HVAC technician
- EPA regulations
- Diagnostic techniques
Timeline
HVAC Field Supervisor
Lickety Split AC, Plumbing & Electric
04.2024 - Current
Project Manager
D&T Heating And Air Conditioning
08.2021 - 04.2024
HVAC Technician
Waychoff's Air Conditioning
05.2020 - 08.2021
HVAC Technician
Energy Systems
07.2018 - 05.2020
HVAC Technician
Florida Air Service & Engineering
02.2013 - 07.2018
Diploma -
Kokomo High School
Similar Profiles
Stone SheppardStone Sheppard
HVAC Sales/Tech at Lickety Split A/C Plumbing & ElectricHVAC Sales/Tech at Lickety Split A/C Plumbing & Electric
Richard DelaneyRichard Delaney
Master Electrician at Lickety Splits AC, Plumbing, And ElectricMaster Electrician at Lickety Splits AC, Plumbing, And Electric
Gracie HalterGracie Halter
Call Center Representative/Service Dispatcher at Lickety SplitCall Center Representative/Service Dispatcher at Lickety Split