Summary
Overview
Work History
Education
Skills
Timeline
Generic

AUSTIN WILLIAMS

Anmoore,WV

Summary

Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Driver

FedEx
05.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

Seasonal Worker (PVD)

UPS
11.2022 - 01.2023

Skills trainer

Cracker Barrel
05.2019 - 05.2023
  • Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.
  • Set positive example for team members by providing high-quality, efficient service.
  • Liaised with other departments to coordinate training activities and resolve any issues or concerns.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Server

Cracker Barrel
05.2018 - 05.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Banquet Coordinator

Atria’s
01.2017 - 05.2018
  • Directed and managed banquet functions for [Number]-person event.
  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Provided exceptional service to guests by immediately addressing needs and requests.
  • Organized banquet storage and surrounding areas to facilitate access to products and materials.

Server/Shift Leader

Bob Evans
01.2014 - 01.2017
  • Serving/Host
  • Food preparation
  • Working under pressure/ fast paced working environment
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

High School Diploma -

Robert C. Byrd High School
Clarksburg, WV
05.2016

Skills

  • Reading Comprehension
  • Opening and Closing Procedures
  • Payment Processing
  • Role Modeling
  • Trainer Mentoring
  • Production Preparation
  • Team Leadership
  • Social Skills

Timeline

Driver

FedEx
05.2023 - Current

Seasonal Worker (PVD)

UPS
11.2022 - 01.2023

Skills trainer

Cracker Barrel
05.2019 - 05.2023

Server

Cracker Barrel
05.2018 - 05.2023

Banquet Coordinator

Atria’s
01.2017 - 05.2018

Server/Shift Leader

Bob Evans
01.2014 - 01.2017

High School Diploma -

Robert C. Byrd High School
AUSTIN WILLIAMS