Austin Wilson
Valparaiso,IN
Summary
Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Aftermarket Sales Manager
Currie Motors Ford Of Valpo
07.2020 - Current
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales goals by more than 200% multiple times in the same year.
- Oversaw the functions of two departments in the #2 Ford Dealership in the Chicago region, all while being trained to oversee a 3rd.
- Assisted in managing a team of over 20 salesmen.
Finance Manager
Currie Motors Ford of Valpo
9 2022 - 10 2023
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Sold FordProtect products to a wide variety of customers.
- Maintained all state and federal regulations regarding consumer information.
- Worked with a variety of lenders to secure loans for prospective clients.
- Functioned as an additional point of contact for all dealership related needs.
- Fielded calls from disgruntled customers and calmy de-escalated issues to avoid negative reviews/experiences.
Sales Manager
Currie Motors Ford of Valpo
8 2022 - 10 2023
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
No Degree - Business Administration And Management
Pittsburgh Technical College
Oakdale, PAHigh School Diploma -
Bloom Trail High School
Chicago Heights05.2019
Skills
- Customer Needs Assessments
- Diagnostic Procedures
- Prospecting and Cold Calling
- Business Development and Planning
- Salesforce Software
- Consultative Selling Techniques
- Sales Quota Management
- Customer Order Management
- Sales Records Management
- Closing Techniques
- Customer Support
- Team Goals
Accomplishments
- Assisted in supervising team of 20 staff members.
- Documented and resolved Customer Issues which led to repeat business.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Increased profit margins by 300% by implementing several process improvements.
- Exceeded monthly quota 12 times in a year.
- Youngest Sales Manager/FI Manager in the history of one of NWI/Chicagoland's largest dealer group. (first promoted at 21 years old)
Certification
- Ford Online Virtual Academy/ STARS XP Training - 2020-Current
Timeline
Aftermarket Sales Manager
Currie Motors Ford Of Valpo
07.2020 - Current
Finance Manager
Currie Motors Ford of Valpo
9 2022 - 10 2023
Sales Manager
Currie Motors Ford of Valpo
8 2022 - 10 2023
No Degree - Business Administration And Management
Pittsburgh Technical College
High School Diploma -
Bloom Trail High School
- Ford Online Virtual Academy/ STARS XP Training - 2020-Current
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