Austin Wilson
Cairo
Summary
Dynamic professional with experience at Seven Mountains Media, excelling in operational efficiency and cross-functional teamwork. Proven track record in enhancing project specifications and logistics management. Adept at building rapport and fostering relationships, driving sales, and ensuring compliance with industry standards. Self-motivated and analytical, consistently delivering results that exceed expectations.
Overview
3
3
years of professional experience
Work History
Operations Intern
Seven Mountains Media
05.2025 - Current
- Collaborated with engineering team to determine project specifications.
- Assisted engineers with inspections of finished construction.
- Facilitated live coverage of special events, promotions, and sports matches.
- Attended promotional events to create station awareness and build listener reach.
- Answered booth call line and took song suggestions or comments from listeners.
- Operated studio sound boards, desks and playout software for slick, professional broadcasts.
- Stayed up-to-date on FCC requirements for various shows, adapting stories and plans accordingly.
Sales Associate
Lowes Home Improvment
11.2023 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Advance Auto Parts
03.2023 - 11.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Performed cash, card, and check transactions to complete customer purchases.
- Monitored customers for signs of security concerns and escalated issues to management.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Associate of Science - Electrical And Industrial Maintenance
West Virginia University At Parkersburg
Parkersburg, WV05-2025
Skills
- Operational efficiency
- Capacity planning
- Logistics management
- Asset management
- Cross-functional teamwork
- Facility management
- Maintenance management
- Analytical thinking
- Self motivation
- Set up devices
- Project planning
- Professionalism
Timeline
Operations Intern
Seven Mountains Media
05.2025 - Current
Sales Associate
Lowes Home Improvment
11.2023 - Current
Sales Associate
Advance Auto Parts
03.2023 - 11.2023
Associate of Science - Electrical And Industrial Maintenance
West Virginia University At Parkersburg
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