Summary
Overview
Work History
Education
Skills
Timeline
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AUSTIN Wirjosoenjoto

San Bernardino,CALIFORNIA

Summary

Dynamic and results-driven professional with extensive experience at Pilot Flying J Travel Center, excelling in customer service and problem-solving. Proven ability to maintain operational efficiency while ensuring customer satisfaction. Skilled in multitasking and effective communication, consistently resolving complaints and enhancing the dining experience in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Crew Member

Pilot Flying J Travel Center
Colton, CALIFORNIA
11.2024 - Current
  • Ensured all safety protocols were adhered to while performing maintenance activities.
  • Conducted regular inspections of the facility to identify areas needing repair or improvement.
  • Maintained records of all repairs and replacements performed by staff members.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.

Server

Shiki corp
San Bernardino, CA
02.2025 - 06.2025
  • Provided excellent customer service in a fast-paced dining environment.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Collaborated with kitchen staff to ensure timely meal preparation.
  • Assisted with menu recommendations based on guest preferences and dietary needs.
  • Handled cash transactions accurately at the point of sale system.
  • Resolved customer complaints effectively to maintain a positive dining experience.

Server/Dishwasher

Maki Yaki
Loma Linda, California
02.2024 - 11.2024
  • Managed the dining room for a busy restaurant in an efficient and friendly manner
  • Prepared and served a variety of dishes in a fast-paced kitchen environment
  • Maintained cleanliness and organization of the dishwashing area
  • Assisted with food preparation and cooking tasks as needed during busy shifts
  • Managed inventory and restocked supplies as needed to ensure smooth operations

Education

HIGH SCHOOL DIPLOMA -

Petra 3
Surabaya, Indonesia
01.2023

Skills

  • Fluent Communication Skill
  • Customer service
  • Time management
  • Communication
  • Teamwork
  • Multitasking
  • Problem-solving
  • Adaptability
  • Calm under pressure
  • Complaint resolution
  • Product restocking
  • Customer assistance

Timeline

Server

Shiki corp
02.2025 - 06.2025

Crew Member

Pilot Flying J Travel Center
11.2024 - Current

Server/Dishwasher

Maki Yaki
02.2024 - 11.2024

HIGH SCHOOL DIPLOMA -

Petra 3

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