Austin Wright
Papillion,NE
Summary
I'm a very hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records. I prioritize being an organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. I'm a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Also, I'm a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Amazon Warehouse Worker
amazon fulfillment center OMA2
Papillion, NE
08.2023 - Current
- Versatile job position with many forms of cross training, heavy-lifting, on the job flexibility, fast paced environment, important teamwork/ team building skills.
- Used pallet jacks to move items to and from warehouse locations.
- Organized warehouse space for efficient storage of products.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Operated scanners, computers, and other equipment to track orders.
- Transported goods to designated areas within the warehouse facility.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Recognized defective material and reported issues to management.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Ensured safety protocols were followed at all times while operating machinery.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Investigated any reported problems regarding shipping errors or damages.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Whalburgers Cook and Server
Hy-Vee Market Grille
Papillion, NE
08.2022 - 08.2023
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Grilled and deep fried various foods from meats to potatoes.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Adhered to food safety standards when storing and preparing foods.
- Organized storage areas for efficient usage of space.
- Replenished food items from inventory and rotated ingredients.
- Set up and performed initial prep work for soups, sauces and salads.
- Resolved customer complaints regarding food quality or services provided.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Assisted in developing new recipes or modifying existing ones for better taste or efficiency.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Cleaned tables and chairs to prepare dining area for next customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Upheld high standards of sanitation in accordance with health department regulations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Barista
Scooters
Bellevue, NE
05.2021 - 06.2022
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Memorized official and off-menu coffee and tea preparations.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Described menu items to customers and suggested products based on stated preferences.
- Stocked shelves with ingredients needed to make coffee drinks.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Created complex, hand-crafted beverages based upon customer preferences.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Adhered to health department regulations concerning sanitation standards.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Crew Member
Mcdonalds, PDI FOODS
Bellevue, NE
10.2020 - 03.2021
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Resolved customer complaints in a professional manner.
- Wiped down tables and equipment, swept and refilled stock.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Restocked kitchen supplies including food products and utensils.
- Took orders from patrons and input selections into store computer system.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by quickly completing assigned tasks.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Stocked shelves and cases with new or transferred items.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Presented orders to guests within anticipated service times.
- Upheld high standards of productivity and quality in operations.
- Checked expiration dates on all products before serving them to customers.
- Adhered to health department regulations regarding food handling procedures.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Educated customers on menu items, product ingredients and nutritional values.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Informed customers about daily specials in an engaging manner.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Assisted management team with inventory counts of food products and beverage supplies.
- Assisted patrons in making menu selections.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained safe food handling practices to prevent germ spread.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Assembled and served meals according to specific guest requirements.
- Scrubbed and polished counters to remove debris and food.
Education
Neeuroscience
University of Nebraska At Omaha
Omaha, NE05-2026
Skills
- Quality Control
- Shipping and Receiving
- Order Preparation
- Supply Ordering
- Inventory Tracking
- Heavy Equipment Operation
- Forklift Operation
- Barcode Scanning
- Hazardous Materials Handling
- Clear Communication
- Attention to Detail
- Surface Cleaning
- Food Presentation
- Grilling
- Sanitation
- Dish Preparation
- Customer Service
- Frying
- Supply Restocking
- Food Handling
- Ingredient Inspection
- Sanitation Practices
- OSHA
- Cutting and Slicing Techniques
- Performance Improvement
- Event Catering
- Positive and Professional
- Knife Skills
- Complaint Handling
- De-Escalation Techniques
- Problem-Solving Aptitude
- Multitasking
- Work Prioritization
- Professionalism
- Calm and Professional Under Pressure
- High-Energy Attitude
- Time Management
- Conflict Mediation
- Active Listening
- Self Motivation
- Adaptability and Flexibility
- Analytical Thinking
- Team Collaboration
- Analytical Skills
- Decision-Making
- Adaptability
- Drive-Thru Operations
- Menu Memorization
- Health Code Compliance
- Safety Awareness
- Production Line Work
- Crew Leadership
- Cleaning
- Safety
- Inventory Counts
- Team Contributions
- Positive Company Representation
- Store Opening and Closing
- Housekeeping
- Problem-Solving
Affiliations
- A 6 Star Thespian
- Involved in Many extracurriculars throughout school
- Involved in the Bridgit Saint Bridgit company
Timeline
Amazon Warehouse Worker
amazon fulfillment center OMA2
08.2023 - Current
Whalburgers Cook and Server
Hy-Vee Market Grille
08.2022 - 08.2023
Barista
Scooters
05.2021 - 06.2022
Crew Member
Mcdonalds, PDI FOODS
10.2020 - 03.2021
Neeuroscience
University of Nebraska At Omaha
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