Austin Zapata
Summary
Compassionate and dependable entry-level Detox Technician candidate with a strong commitment to recovery and firsthand understanding of treatment environments. I completed 90 days of residential treatment at Woodglen Recovery Junction and remain active as an alumnus. Motivated to provide structure, accountability, and support to clients in early recovery, while maintaining professionalism and firm boundaries.
Overview
8
8
years of professional experience
Work History
Sales & Warehouse Manager
Newport Audio Group
01.2017 - 01.2020
- Managed warehouse operations, supervised workflow, handled customer service and conflict resolution.
Cook & Cashier
Pizza Pete's
01.2014 - 01.2015
- Customer service, cash handling, food safety compliance.
Cashier & Food Prep
Subway
01.2012 - 01.2013
- Prepared orders, maintained sanitation standards, worked in team environment.
Education
High School Diploma
Skills
- Big Book and 12-Step knowledge
- Actively working a 12-step program with a sponsor
- Client accountability
- Crisis awareness
- Professional boundaries
- Documentation basics
- Team collaboration
- De-escalation awareness
Relevant Recovery And Treatment Experience
• Successfully completed 90-day structured residential program • Participated in daily groups, step work, and structured accountability • Remain active in alumni programming and recovery community • Familiar with detox and residential treatment environments • Understand the importance of structure, compliance, and safety in treatment settings
Additional Information
• Sober since 7/13/2025 • Active in Alcoholics Anonymous • Available to work FT / PT / Weekend / Overnight • Eligible for RADT Registration • Valid Driver's License
Timeline
Sales & Warehouse Manager
Newport Audio Group
01.2017 - 01.2020
Cook & Cashier
Pizza Pete's
01.2014 - 01.2015
Cashier & Food Prep
Subway
01.2012 - 01.2013
High School Diploma