Austin Zydel
Gibsonia,Pennsylvania
Summary
Resourceful Pharmacy Manager, known for high productivity and efficient communication. Skilled in medication therapy management, regulatory compliance, and inventory management. Excel at team leadership, customer service, and problem-solving to deliver exceptional patient care and pharmacy operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Rite Aid
Seven Fields, PA
03.2024 - Current
- Oversaw work activities, performance and service quality of pharmacy staff.
- Conducted quarterly reviews of employees' performance against established goals.
- Developed and implemented policies and procedures to ensure compliance with federal, state and local laws regarding the dispensing of medications.
- Assisted in resolving conflicts between staff members in a professional manner.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Recruited and trained newly hired regional pharmacists, interns, and technicians.
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
Veterinary Pharmacy Consultant
Fifth Avenue Fido
Cranberry, PA
05.2022 - Current
- Counseled customers on veterinary medicine tailored to individual animal needs.
- Provided handouts and medication information to support customer understanding.
- Assisted with potential medical emergencies involving medications, staff, or clients.
- Served on-call to address client health and wellness inquiries.
Regional Pharmacist
Rite Aid
Pittsburgh, PA
02.2023 - 03.2024
- Managed medication therapy and patient counseling to ensure optimal drug safety and efficacy.
- Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
- Implemented cost-saving measures and medication therapy management programs to improve patient outcomes.
- Evaluated appropriateness of medication therapy in accordance with established protocols or guidelines.
- Collaborated with healthcare providers to develop and implement patient-specific medication plans.
Pharmacy Intern
Rite Aid
Gibsonia, PA
11.2021 - 02.2023
- Utilized pharmacy software to verify prescription and insurance information efficiently.
- Responded to customer inquiries regarding refills, insurance issues, and prescription status updates.
- Advised patients on proper use of new medications and over-the-counter products.
- Collaborated with interdisciplinary teams to enhance patient outcomes.
- Participated in intern meetings to identify growth opportunities and improve pharmacy workflow.
- Assisted pharmacists in providing immunizations and medication therapy management services.
Pharmacy Technician / Intern
Giant Eagle
Gibsonia, PA
06.2018 - 08.2018
- Facilitated customer assistance by answering inquiries and locating items promptly.
- Entered prescription information into computer databases accurately and efficiently.
- Verified patient information on prescription orders to ensure correctness.
- Audited and processed daily medication and supply orders for operational efficiency.
- Collaborated with pharmacy staff on daily operations to enhance service quality.
- Referred customers to pharmacists for detailed medication information when necessary.
- Provided timely responses to customer questions, fostering a positive service experience.
Education
Doctor of Pharmacy, PharmD -
Duquesne University
Pittsburgh, PA05-2022
Skills
- Team building
- Patient counseling
- Training and mentoring
- Attention to detail
- Team collaboration
- Conflict resolution
- Pharmacy operations
- Workflow optimization
Certification
- Pharmacist License No.RP457458
- Authorization to Administer Injectables for Pharmacist No. RPI016223
- National Provider No. 1205532967
- Basic Life Support Certificate
- Concentration in Geriatric Pharmacy
Leadership
- APHA Secretary
- APHA Communications Co-Chair
- APHA Ambassador
Affiliations
- Chess (Beginner Level) - Actively learning foundational strategies and tactics; enjoying applying critical thinking, patience, and problem solving
- Dog dad to two golden retrievers - Proud owner of two lovable golden's creatively named after medications; skilled in time management, responsibility, and daily enrichments (and dispensing plenty of treats)
- Fitness and wellness - committed to regular strength training; value discipline, goal-setting, and consistency in personal health and wellness
References
References available upon request.
Timeline
Pharmacy Manager
Rite Aid
03.2024 - Current
Regional Pharmacist
Rite Aid
02.2023 - 03.2024
Veterinary Pharmacy Consultant
Fifth Avenue Fido
05.2022 - Current
Pharmacy Intern
Rite Aid
11.2021 - 02.2023
Pharmacy Technician / Intern
Giant Eagle
06.2018 - 08.2018
Doctor of Pharmacy, PharmD -
Duquesne University
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