Austin Davis
Tyler
Summary
I am in the process of looking for an employment opportunity that will allow me to utilize the skills I have obtained over the years while acquiring new skills. In addition, I am looking for an employer that is stable and offers multiple avenues for growth. I am a perpetual student and enjoy learning new things.
Overview
15
15
years of professional experience
Work History
Real Estate Agent
Keller Williams
08.2023 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online.
- Tailored communication style to meet diverse client needs, building trust and rapport.
- Reviewed market research data and changed sales plans accordingly.
Operations Technician 2
Hyster-Yale Group
10.2019 - 08.2023
- Program telemetry modules for forklifts specific to each sites specifications, subscription level and requirements. Modules such as VAMs, FM1s, PHDs and RFID card readers.
- Set up GPS and cellular communications and connect to the system before shipping out to ensure module functionality and correct programming.
- Set up and used CAN bus systems to communicate with the modules in the field and in the office.
- Answered calls from customers and coworkers to troubleshoot issues they have with the modules in the field such as connectivity, programming adjustments and installation.
- Read wiring diagrams and build harnesses necessary for testing and functionality in the field, as well to send to customers if needed.
- QC check all modules before leaving the facility including a sheet attached to all modules to ensure they have been properly tested for the specific application.
- Process warranty returns and perform the needed actions to test the module for faults and preparing a new module to be sent out in its place.
- Reviewed processing errors and helped track down root causes.
- Integrated new technologies to better meet project needs.
- Generated reports detailing findings and recommendations.
Gas Lab Technician
Ingersoll Rand - Trane
09.2018 - 09.2019
- Communicate with engineers effectively to ensure proper test procedures are exercised on each application.
- Troubleshoot and repair any issues that occur in the process of testing and receiving data to ensure proper test results and efficient time management.
- Managed quality assurance program including on site evaluations, internal audits and customer surveys.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Handled gas furnaces according to laboratory protocols to maximize accuracy and precision of results.
- Kept laboratory equipment clean and in good working order for optimal functionality and longevity.
- Executed corrective actions when test controls were outside specified limits.
Parts Counter Salesperson
Lonestar Truck Group
08.2016 - 03.2018
- Answer phones and take orders from customers for Freightliner genuine parts.
- Trained to use quick problem solving over the phone to help pinpoint specific parts needed when the customer was unsure. Used a database that found parts by SKU and Part Numbers along with each truck being listed by VIN.
- Exercised quick problem solving skills and computer proficiency to complete my job with efficiency. Had a rotation week for delivering parts via van or truck to various shops around the Tyler area pulling trailers and hauling heavy equipment.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
- Read and studied catalogs to identify new market parts and capitalize on emerging trends.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
- Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
HVAC-R Technician
Loftis HVAC-R
12.2013 - 07.2016
- Installed, serviced, and maintained every kind of HVAC and refrigeration application on residential and commercial systems in a manner that assures quality and increases the companies output.
- Exercised very efficient problem solving and troubleshooting techniques to optimize productivity.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
- Optimized performance by balancing systems and calibrating controls.
- Completed circuits by connecting systems to sources of refrigerant, fuel or water, testing all connections for integrity.
- Laid out electrical wiring to connect controls and equipment, adhering closely to wiring diagrams.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Kept accurate records of work activities, time, materials, and faults on work orders.
- Communicated effectively with clients to identify problems and verify repairs corrected malfunctions.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
HVAC-R Technician
All American A/C & Heating
09.2009 - 12.2013
- Installed, serviced, and maintained every kind of HVAC application on residential systems in a manner that assures quality and increases the companies output.
- This is where I learned my baseline for the HVAC field, after working for this company all through high school.
Education
Associate of Applied Science - Network Engineering
Tyler Junior College
Tyler, TX05.2019
Associate of Applied Science - Computer Science / Systems Administration
Tyler Junior College
Tyler, TX05.2019
High School Diploma -
Robert E Lee High School
Tyler, TX05.2013
Skills
- Time Management
- Multi Tasking
- Capability and scalability planning
- Department collaboration
- Trained in lab safety
- Technical troubleshooting
- Equipment calibration
- Multi-line phone systems
- Customer assistance
- Inventory management
- Trend analysis
- Network configuration
- Sales strategies
- Team building
Timeline
Real Estate Agent
Keller Williams
08.2023 - Current
Operations Technician 2
Hyster-Yale Group
10.2019 - 08.2023
Gas Lab Technician
Ingersoll Rand - Trane
09.2018 - 09.2019
Parts Counter Salesperson
Lonestar Truck Group
08.2016 - 03.2018
HVAC-R Technician
Loftis HVAC-R
12.2013 - 07.2016
HVAC-R Technician
All American A/C & Heating
09.2009 - 12.2013
Associate of Applied Science - Network Engineering
Tyler Junior College
Associate of Applied Science - Computer Science / Systems Administration
Tyler Junior College
High School Diploma -
Robert E Lee High School