Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.
Work History
employee
11 Months
Auntie Anne’s | 07.2025 - 06.2026
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
guest services
1 Year 5 Months
Topgolf | 04.2024 - 09.2025
Maintained cleanliness of work sites, parking spaces, and guest services stations.
Streamlined communication between departments for better guest services and timely issue resolution.
Provided exceptional guest services, addressing any concerns or issues promptly and professionally.
Aided guest services departments by providing accurate information about seating locations, facility amenities, and event schedules.
Delivered excellent guest services by answering inquiries from visitors.
cleaner
2 Years 5 Months
Married to the Mop | 03.2019 - 08.2021
Maintained cleanliness and organization in residential and commercial spaces.
Operated industrial cleaning equipment, ensuring optimal performance and safety compliance.
Resolved customer inquiries and concerns promptly, enhancing client satisfaction.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.