Summary
Overview
Work History
Education
Skills
Timeline
Generic

Austin Dylon Barbato

El Paso,TX

Summary

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

9
9
years of professional experience

Work History

Forklift Operator

Costco Wholesale Corp
10.2022 - 08.2023

Hours worked per week 34 and pay was $19 per hour.

  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Maintained current forklift training and certification as required by company policies.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Transported material to correct locations and documented inventory changes.
  • Inspected lifts before use to prevent damage to goods.
  • Reported safety and quality issues to management.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Packaged, labeled and tagged goods before transfer.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

Sales Representative

AT&T
08.2022 - 10.2022

Hours worked per week 40 and pay was $16 per hour.

  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Demonstrated product features to align with customer needs.
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Used CRM database to track referral and appointment data.
  • Collected payments and provided accurate change.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions, shared product knowledge and researched pricing and availability.
  • Stayed up to date on company products and services to support sales objectives.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Sales Representative

GNC - General Nutrition Centers
02.2022 - 05.2022

Hours worked per week 30 and pay was $16 per hour.

  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Created and implemented store displays, promoting sales and growth.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed key customer relationships to increase sales.
  • Created successful strategies to develop and expand customer sales.
  • Collected payments and provided accurate change.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions, shared product knowledge and researched pricing and availability.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained and mentored new sales representatives.
  • Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
  • Managed customer accounts to secure customer satisfaction and repeat business.

Sheet Metal Apprentice

Eberhard Roofing
06.2020 - 10.2021

Hours worked per week 40 and pay was $20 per hour.

  • Observed safety practices and procedures to maintain safe and clean work environment.
  • Cut, shaped and bent metal plates, sheets, tubes and structures.
  • Met company standard times and individual productivity goals consistently.
  • Unloaded and stored raw material deliveries.
  • Analyzed required blueprints, drawings, work orders and sketches to correctly fabricate and install products and parts.
  • Examined materials during processing to verify cut accuracy and worker skill.
  • Operated drill presses, milling machines, rivet and hardware presses safely and correctly.
  • Shaped and straightened twisted metal items to correct damage and restore ideal appearances.
  • Installed, altered and repaired sheet metal products and equipment and adjusted ducts and hoods for HVAC systems.
  • Repaired, modified and maintained equipment.
  • Heated and shaped metal alloys to create high-quality works.
  • Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.

Forklift Operator

Costco Wholesale Corp
06.2018 - 06.2020

Hours worked per week 34 and pay was $17 per hour.

  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Maintained current forklift training and certification as required by company policies.
  • Unloaded incoming items from trucks.
  • Transported material to correct locations and documented inventory changes.
  • Inspected lifts before use to prevent damage to goods.
  • Reported safety and quality issues to management.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Divided and sorted product shipments received using account information and shipping labels.
  • Evaluated forklift daily for malfunctions and performed routine maintenance.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Collaborated in team environment to maintain high levels of productivity.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Lifted materials of varied weights on regular basis.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Faced products on shelves and displays to meet company policies.
  • Palletized merchandise for easy movement to sales floor locations.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Arranged product on shelves following merchandising guidelines.
  • Stocked merchandise by UPC codes and read labels to match.
  • Broke down and discarded empty packaging and boxes after stocking products.
  • Maintained merchandise presentation by stocking and rotating merchandise.
  • Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.
  • Inspected items received for damage or other issues.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Unloaded goods using hand trucks or other equipment to receive merchandise.
  • Used accurate and efficient storage procedures to shelve new merchandise and returned items.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Arranged and organized merchandise and supplies and identified shrink and damages to maintain work environment.
  • Attached price labels to products and updated sales floor signs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.

Basketball Coach

Covina Valley Unified School District
07.2015 - 03.2016

Hours worked per week 20 and pay was $800 for the season.

  • Scheduled and managed practices.
  • Skill development and strength and conditioning.
  • Motivated and encouraged student athletes to make best effort during practices and games.
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Prepared athletes for games with well-coordinated schedule of practices and individual training.
  • Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
  • Developed and implemented rigorous practice routines to enhance player skills and promote teamwork.
  • Assessed player abilities and assigned positions according to individual strengths.
  • Ran drills and fitness circuits to improve athletes' coordination and skills.
  • Created out-of-season training camps to keep player skills at peak levels and introduce new members to team.
  • Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Managed inventory and ordered new materials, uniforms and equipment for team needs.
  • Maximized athlete performance by overseeing targeted physical conditioning programs.
  • Acted as positive role model for team participants and in community.

Customer Associate

Fresh & Easy
05.2014 - 11.2015

Hours worked per week 29 and pay was $13 per hour.

  • Recommended items to customers based on specific needs and explained features and benefits.
  • Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
  • Assisted with price verifications and implemented adjustments for discounts or promotions.
  • Processed purchases and handled payment transactions using POS system.
  • Handled difficult customer situations with grace and professionalism, consistently meeting first-call resolution metrics.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Sought ways to improve processes and services provided.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Rotated merchandise according to supervisor direction, maintaining fresh and attractive sales floor displays.
  • Applied company standards to merchandise placements and presentations.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.

Education

Some College (No Degree) - Business

Pasadena City College
Pasadena, CA

High School Diploma -

Maranatha High School
Pasadena, CA
05.2014

Skills

  • Product management and pricing
  • Experience in Leadership
  • Team Management
  • Work Ethic
  • Organizational Skills
  • Critical Thinking
  • Training & Development
  • Friendly, Positive Attitude
  • Working Collaboratively
  • Reliable and Trustworthy
  • Attention to Detail
  • Team Player
  • Safety-First Mentality
  • Hand and Power Tools
  • Maintaining Readiness
  • Physical Fitness Training

Timeline

Forklift Operator

Costco Wholesale Corp
10.2022 - 08.2023

Sales Representative

AT&T
08.2022 - 10.2022

Sales Representative

GNC - General Nutrition Centers
02.2022 - 05.2022

Sheet Metal Apprentice

Eberhard Roofing
06.2020 - 10.2021

Forklift Operator

Costco Wholesale Corp
06.2018 - 06.2020

Basketball Coach

Covina Valley Unified School District
07.2015 - 03.2016

Customer Associate

Fresh & Easy
05.2014 - 11.2015

Some College (No Degree) - Business

Pasadena City College

High School Diploma -

Maranatha High School
Austin Dylon Barbato