Summary
Overview
Work History
Education
Skills
Seeking Position
Affiliations
Certification
Websites
References
Timeline
Generic

Austine Mitchell

Kodak,TN

Summary

Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Store Manager/District Training/Multi Branch Manager

Weigel's
Knoxville, TN
10.2010 - 05.2020
  • Maintained multi stores and all personal (75+) employees including but not limited to payroll, hiring, employee development and training.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked with cross-functional teams to achieve goals.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use processes and customer-facing workflow tools.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Developed or analyzed information to assess current or future financial status of multi locations. Using profit and loss statements, 13 week reports, inventory reports and weekly sales reports. Set multi store hour allotment based on financial reports.
  • Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
  • Provided leadership, insight and mentoring to newly hired managers to supply knowledge of various company programs.

Intern

Knoxville Police Department
Knoxville, TN
09.2014 - 03.2015
  • Observed and recorded details of criminal events according to departmental protocol.
  • Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
  • Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
  • Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
  • Interviewed witnesses and victims to determine critical details relevant to each case.
  • Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
  • Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.

Attorney Assistant

Law Office of Sherry Mahar
Knoxville, TN
02.2014 - 05.2014
  • Filed clients' legal documents in relevant courts for processing.
  • Developed strong relationships with internal staff members as well as external contacts such as opposing counsels or government agencies.
  • Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
  • Assisted in maintaining department attorney personnel files with utmost confidentiality.
  • Filed documents with the court system in accordance with applicable rules and regulations.
  • Created summaries of deposition transcripts for reference purposes.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Provided administrative support such as scheduling meetings, arranging travel plans, creating expense reports, maintaining calendars, answering phones, photocopying and scanning documents .

Accounting Assistant

Dominate Systems
Ann Arbor, MI
06.2004 - 11.2006

Education

Some College (No Degree) - Criminal Justice

South College
Knoxville, TN

Skills

  • Operations Management
  • Operational Budgeting
  • Revenue Generation
  • Report Generation
  • Promotional Planning
  • Talent Recruitment
  • Employee Training
  • Team Development
  • Payroll Management
  • Customer Service Management
  • Database Management
  • Sales Strategies
  • Employee Supervision and Motivation

Seeking Position

Management

Affiliations

  • Miss Tennessee Ambassador
  • Published Author
  • Public Speaker

Certification

  • EMT Certified 2010
  • Boyd Smith Customer Service Award
  • Life Coach accredited through Radiant Coacing

References

References available upon request.

Timeline

Intern

Knoxville Police Department
09.2014 - 03.2015

Attorney Assistant

Law Office of Sherry Mahar
02.2014 - 05.2014

Store Manager/District Training/Multi Branch Manager

Weigel's
10.2010 - 05.2020

Accounting Assistant

Dominate Systems
06.2004 - 11.2006

Some College (No Degree) - Criminal Justice

South College

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Austine Mitchell