Austin J. Wickham
Norcross,USA
Summary
Seasoned Operations Manager with a background in streamlining business processes to improve efficiency and profitability. Skilled at managing teams, reducing operational costs, and implementing strategic business plans. Strengths include leadership, problem-solving skills, and the ability to make impactful decisions that drive company growth.
Overview
17
17
years of professional experience
Work History
Operations Manager
P5 CORPORATION
Decatur, GA
2023.01 - Current
- Perform minor/major inspections and repairs
- Perform preventative maintenance and follow-up repairs
- Maintain cleanliness of shop and bay and back of lot
- Perform federal and DOT inspections
- Manage the express inspection lane
- Train new technicians
- Perform work on mostly trailers and work on tractors per management's request due to experience
- Diagnose and troubleshoot for leaks, power, check engine lights, and/or component failures
- Personal Protective Equipment
- Perform repairs on refrigeration units (Such As Thermal King and Carrier)
- Became Operations Manager for special projects and started travel out of state to commence new location for company expansion
- Trained technicians prepare SOP in jobs and paperwork for both company and customer
US Express
Ellenwood, GA
2020.01 - 2023.01
- Perform minor/major inspections and repairs
- Perform preventative maintenance and follow-up repairs
- Maintain cleanliness of shop and bay
- Perform federal and DOT inspections
- Manage the express inspection lane
- Train new technicians
- Perform work on both tractors and trailers
- Diagnose and troubleshoot for leaks, power, check engine lights, and/or component failures
- Maintain Personal Protective Equipment
- Kept all training up to date which included OSHA and OEM training
Salem Leasing Corporation
Norcross, GA
2018.01 - 2020.01
- Maintain shop and bay cleanliness
- Wash and fuel units and perform light inspections
- Perform preventive maintenance and repairs
- Replace and repair tires, mount and dismount
- Full tire service
Custom Glass And Doors
Norcross, GA
2017.01 - 2018.01
- Glaze and fabricate frame and glass fixtures in-shop
- Drive and maintain a work truck for installations
- Install and fabricate on the job site
- Measure and perform preparation work for new jobs
Atlanta Glass Systems
Norcross, GA
2016.01 - 2017.01
- Glaze and fabricate frame and glass fixtures in-shop
- Drive and maintain a work truck for installations
- Install and fabricate on the job site
- Measure and perform preparation work for new jobs
Lead Installer
OJ Installations
Atlanta, GA
2015.01 - 2016.01
- Responsible for client confirmation; loading trucks and tools; review paper work, blueprints
- Able to operate commercial box truck
- Team oriented; organized crews; punctual to jobs; drove the work crew
- Installed private offices, cubicles, furniture, and various wall mounts
- Spearheaded out of state and military projects
- OSHA compliant with company vehicles, product, and on job sites
- Supervised tool inventory; making sure all tools are accounted for before and after projects; company tools and personal
Assistant Warehouse Manager
Klingers Trading Inc.
Atlanta, GA
2013.01 - 2015.01
- Responsible for shipping/receiving
- Pulling and packaging
- Training new employees
- Daily forklift operator/ scissor lift/cherry picker
- Side jobs of small welding and stick welding/ cutting and grinding metals
- Inventory of warehouse and Spanish translations
Warehouse Carpenter/Forklift operator
Reid Packaging
Norcross, GA
2012.01 - 2013.01
- Responsible for building crates from blueprints
- Perform onsite jobs for multimillion dollar companies
- Translations
- Out of state work
- Daily forklift operator
Assistant Field Manager
Rupert Landscape
Lilburn, GA
2009.01 - 2011.01
- Responsible for crew's attendance
- Supervising safety rules while using machinery
- In charge of field work and crew/machinery maintenance
- Translating with customers and also crew members
Cook/Cashier
Five Guys Burgers and Fries
Norcross, GA
2008.01 - 2009.01
- Responsible for customer service, food preparation, and the overall cleanliness of the store
- Perform cashier duties
- Constant customer service
- Inventory preparation and restock
- Maintain a clean work environment
- Processed incoming orders by fax and phone
Installation Field Manager
Oasis Landscape and Irrigation
Atlanta, GA
2013.01
- Responsible for operating all sorts of machinery
- (Ditch which, Bobcat, Concrete Saw, Laser lawnmower and Trencher)
- Installation of irrigation systems/natural rivers made of natural river rock/Drainage systems/sod/stone pathways and retention walls
- Translating the safety rules and procedures in Spanish
Education
High School -
Phoenix High School
Lawrenceville, GA01.2008
High School -
Norcross High School
Norcross, GA01.2007
Skills
- Bobcat
- Cherry Picker
- Carpentry skills
- Forklift operator
- Landscaping and Irrigation
- Small welding jobs
- Proficiency in Microsoft Word
- Excel
- PowerPoint
- Employee training
- Operations management
- DOT inspections
Extracurricular Activities
Wrestling Team Soccer Team Honor Student La Voz Spanish Culture Club
Languages
Spanish
Professional
Timeline
Operations Manager
P5 CORPORATION
2023.01 - Current
US Express
2020.01 - 2023.01
Salem Leasing Corporation
2018.01 - 2020.01
Custom Glass And Doors
2017.01 - 2018.01
Atlanta Glass Systems
2016.01 - 2017.01
Lead Installer
OJ Installations
2015.01 - 2016.01
Assistant Warehouse Manager
Klingers Trading Inc.
2013.01 - 2015.01
Installation Field Manager
Oasis Landscape and Irrigation
2013.01
Warehouse Carpenter/Forklift operator
Reid Packaging
2012.01 - 2013.01
Assistant Field Manager
Rupert Landscape
2009.01 - 2011.01
Cook/Cashier
Five Guys Burgers and Fries
2008.01 - 2009.01
High School -
Phoenix High School
High School -
Norcross High School