Austin Michael Eppard
Huson,MT
Summary
Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
7
7
years of professional experience
Work History
Security Guard
Grizzly Security Armored Express
12.2023 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
Specialist/ Data Entry
United States Army National Guard
05.2018 - 05.2024
- Collaborated with cross-functional teams to achieve project goals on time and within optimum safety.
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Relayed crucial information and coordinated operations using radio communications equipment.
- Provided professional reconnaissance and security support during varied operations.
- Trained in small arms, anti-armor and indirect fire weapons.
- Maintained required level of proficiency in use of firearms.
Security Officer
Recovery Centers of Montana
09.2022 - 09.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
Security Guard
Grizzly Security Armored Express
05.2021 - 09.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Responded quickly to incidents and assessed active situations for security concerns.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
Sales Associate
Best Buy
09.2019 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
WalMart
08.2018 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Overnight Stocker
WalMart
10.2017 - 08.2018
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Education
Certificate of Technical Studies - IT/ Security
United States Military, Army
Georgia07-2019
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace Safety
- Punctuality
- Security Protocols
- Security procedures knowledge
Timeline
Security Guard
Grizzly Security Armored Express
12.2023 - Current
Security Officer
Recovery Centers of Montana
09.2022 - 09.2023
Security Guard
Grizzly Security Armored Express
05.2021 - 09.2022
Sales Associate
Best Buy
09.2019 - 05.2021
Cashier
WalMart
08.2018 - 09.2019
Specialist/ Data Entry
United States Army National Guard
05.2018 - 05.2024
Overnight Stocker
WalMart
10.2017 - 08.2018
Certificate of Technical Studies - IT/ Security
United States Military, Army
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