Austin Oliver
Bartow,FL
Summary
Results-driven automotive sales manager with over five years of experience in automotive sales, finance management, and team leadership. Proven track record of customer satisfaction. Adept at utilizing Buy Smart Be Happy sales process, building strong customer relationships, and ensuring compliance along the way. Highly skilled in credit analysis, deal structuring, and negotiation, with a deep understanding of automotive industry trends and market demands. Demonstrates leadership abilities, fostering a positive working culture within sales teams and driving continuous improvement in operations. Seeking to leverage expertise and a customer-centric approach to contribute to a forward-thinking automotive dealership.
Overview
5
5
years of professional experience
Work History
Sales Manager
Mazda Lakeland
02.2022 - Current
- Built long-lasting client relationships through excellent customer service and consistent follow-up.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed a sales team of 8 sales associates, providing training, mentorship, and performance evaluations to drive sales targets and improve overall team efficiency.
- Oversaw used-car inventory control and ensured an optimal recon process, thus improving turnaround.
- Strong understanding of finance department; structuring profitable deals, being compliant, as well as being well-versed in different lender programs.
- Assisted General Manager in identifying pricing opportunities on new car inventory, identifying potential marketing opportunities, and monitoring progress toward sales objectives.
Finance Manager
Mazda Lakeland
06.2021 - 02.2022
- Ensured all financial transactions complied with regulatory standards and dealership policies.
- Proficient in analyzing credit reports to make informed financing decisions.
- Expert in negotiating loan terms and interest rates with lenders to secure favorable conditions for customers and the dealership.
Sales Associate
Mazda Lakeland
05.2019 - 06.2021
- Consistently met or exceeded monthly sales goals by diligently following up on leads and maintaining a strong pipeline of prospects.
- Maintained a strong understanding of competitor offerings and pricing, positioning our vehicles as the superior choice for customers.
- Closed deals efficiently by guiding buyers through paperwork processes, ensuring accuracy of information provided, and answering any questions along the way.
- Utilized CRM to track interactions with clients, manage follow-ups, and optimize overall sales strategy execution.
- Learned early stages of structuring deals and finance and insurance sales process during A-Z sales process. Utilized Darwin and U.S. Warranty.
Education
Bachelor of Science - Marketing
University of South Florida
Tampa, FL05.2019
Skills
- Sales Presentations
- Inventory Control
- Sales Training
- Hiring
- Staff Development
- Pricing strategy
- Decision-Making
- Sales processes
- Appointment Scheduling
2020 Top Performer
2020 Top Performer - Sales
Timeline
Sales Manager
Mazda Lakeland
02.2022 - Current
Finance Manager
Mazda Lakeland
06.2021 - 02.2022
Sales Associate
Mazda Lakeland
05.2019 - 06.2021
Bachelor of Science - Marketing
University of South Florida