Austin Powell
Archdale,NC
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
4
4
years of professional experience
Work History
Sales Auditor
Jlodge
09.2018 - 10.2018
- Completed audit papers by thoroughly documenting audit tests and findings
- Prepared working papers, reports and supporting documentation for audit findings
- Determined financial and operational audit areas, providing most economical and efficient use of audit resources.
Data Entry Clerk
The Human Resource
09.2016 - 11.2016
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Processed Bills of Laden in an efficient and timely manner
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Verified accuracy of data before transcribing.
Sales Associate
Homegoods
11.2015 - 12.2015
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Maintained records related to sales, returns and inventory availability
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Remote Support Technician
Support.Com
01.2015 - 03.2015
- Patched software and installed new versions to eliminate security problems and protect data
- Helped streamline repair processes and update procedures for support action consistency
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Education
GED -
Noble Academy
10.2014
No Degree - Database Management
Guilford Technical Community College
Skills
- Technical Support
- New Product Information
- Invoicing
- Client Needs Assessment
- Repair
- Software Installation
- Product Knowledge
- Troubleshooting Technical Issues
- Auditing
- Computer Networking
- Help Desk
- Microsoft Windows
- Troubleshooting
- Desktop Support
- Mac OS
- Network Support
- Typing
- Auditor Assistance
- Financial Records and Processing
- Microsoft Office
- Effective and Professional Communication
- Typing and 10-Key Entry
- Quality Assessments
Timeline
Sales Auditor
Jlodge
09.2018 - 10.2018
Data Entry Clerk
The Human Resource
09.2016 - 11.2016
Sales Associate
Homegoods
11.2015 - 12.2015
Remote Support Technician
Support.Com
01.2015 - 03.2015
GED -
Noble Academy
No Degree - Database Management
Guilford Technical Community College
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