Austin R. Jones
Summary
Knowledgeable and dedicated customer service professional/coach with experience in restaurant service and coaching. Solid team player with an outgoing, positive demeanor and proven skills in establishing a positive rapport with clients and customers. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic, and hardworking individual eager to learn new skills.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Amazon
07.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
Workshop Assistant
Bassy@CO
01.2017 - Current
- HEDGESVILLE, wv
- Perform any necessary function in a family run business
- Unload incoming products, move product to staging areas, sorted items, and transported to final storage locations
- Used hand trucks, forklifts, and scissor lifts to complete tasks and transport items
- Examine incoming materials and compared to documentation for accuracy and quality.
Maintenance Engineer
Procter & Gamble Co
05.2022 - 05.2023
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Performed troubleshooting and repair for complex electrical equipment.
HVAC Tec Assistant
Hardesty, Inc
06.2021 - 05.2022
- Maintained a safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
- Installed refrigeration, heating, and air conditioning systems, positioning compressors, motors, and other components in accordance with design specifications.
- Serviced units to residential and commercial heating and air conditioning customers.
- Wired both line and low voltage to heating and cooling equipment.
- Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
- Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplaces, geothermal, furnaces, and air conditioning equipment.
- Collaborated with contractor representatives, supervisors, co-workers, and sub-contractors on job sites to streamline operations.
Kings Pizza
06.2020 - 09.2021
- Food handling, safety, and preparation according to approved safety guidelines
- Seating and preparation of customers
- Unloading, prepping, and stocking supply deliveries
- Maintaining cleanliness of dining and kitchen area
- Responsible for various errands required for the daily running of the restaurant
Martinsburg Parks and Recreation
01.2019 - 01.2020
- Developed lesson plans and routines for individual students to meet personal goals and abilities
- Maintained positive atmosphere with class participants while remaining professional and focused on achievement
- Demonstrated steadfast adherence to safety standards
- Maintained equipment, facilities, and inventory to avoid accidents, mishaps, and damage
Education
Some College (No Degree) - Mathematics
Blue Ridge Community College
Martinsburg, WVHigh School Diploma -
Homeschool
Hedgesville, WV05.2021
Skills
- Safety awareness
- Program coordination
- Quality customer service
- Physically intensive activities
- Attending to multiple needs simultaneously
- Equipment Management
- Hand and Power Tools
- Data Management
- Maintenance & Repair
- Pallet Jack Operation
- Vehicle Systems
- Route Logs
- Process Payments
Timeline
Delivery Driver
Amazon
07.2023 - Current
Maintenance Engineer
Procter & Gamble Co
05.2022 - 05.2023
HVAC Tec Assistant
Hardesty, Inc
06.2021 - 05.2022
Kings Pizza
06.2020 - 09.2021
Martinsburg Parks and Recreation
01.2019 - 01.2020
Workshop Assistant
Bassy@CO
01.2017 - Current
Some College (No Degree) - Mathematics
Blue Ridge Community College
High School Diploma -
Homeschool