Austin "Tanner" Moss
Moriarty,NM
Summary
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Yard/Warehouse Worker
Raks Building Supply
Edgewood, NM
03.2024 - 05.2026
- Operated forklifts and pallet jacks to efficiently move materials throughout warehouse.
- Conducted inventory checks to ensure accurate stock levels and minimize discrepancies.
- Assisted in loading and unloading shipments, maintaining organization in storage areas.
- Collaborated with team members to streamline order fulfillment processes and reduce delays.
- Consistently lifted materials weighing as much as 75 pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
Credit Account Representative
Rent-A-Center NPS
Mesa, AZ
01.2024 - 03.2024
- Managed customer inquiries regarding account status and payment options.
- Collaborated with team members to ensure compliance with company policies and procedures.
- Improved client relations by consistently providing exceptional customer service and addressing credit account concerns.
- Kept records of customers' charges and payments.
- Updated client accounts with new information and verified data for informed credit approvals.
General Warehouse Associate
Amazon
Mesa, AZ
10.2023 - 01.2024
- Operated material handling equipment to transport products efficiently within warehouse environment.
- Collaborated with team members to optimize workflow and reduce processing times during peak hours.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Operated RF scanners to track merchandise and verify contents of containers.
- Consistently lifted materials weighing as much as 40 pounds.
- Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
Site Surveyor
Kayo Energy
Tempe, AZ
03.2023 - 09.2023
- Conducted site evaluations to assess feasibility of solar energy installations.
- Streamlined project timelines by efficiently utilizing surveying equipment, such as total stations, GPS, and data collectors.
- Identified potential issues during site visits by proactively communicating with construction teams.
- Increased client satisfaction with thorough communication of survey results and recommendations.
- Implemented safety measures during fieldwork by vigilantly following established protocols and guidelines regarding hazardous conditions or environments.
Retail Sales Associate
Raks Building Supply
Edgewood, NM
12.2015 - 03.2023
- Assisted customers with product selection and provided knowledgeable recommendations.
- Resolved customer inquiries and issues promptly, ensuring satisfaction and retention
- Greeted customers and helped with product questions, selections, and purchases.
- Increased sales revenue through effective product recommendations tailored to individual customers unique circumstances
- Greeted customers and provided outstanding customer service.
Food Delivery Driver
Domino's Pizza
Edgewood, NM
07.2015 - 09.2015
- Delivered orders promptly, ensuring customer satisfaction and adherence to company standards.
- Navigated efficiently using GPS systems to optimize delivery routes.
- Maintained accurate records of deliveries and payments for daily transactions.
- Assisted in training new drivers on delivery protocols and safety procedures.
- Resolved customer complaints effectively, enhancing overall service quality and retention.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Retail Sales Associate
Raks Building Supply
Socorro, NM
09.2013 - 06.2015
- Maintained inventory accuracy through regular stock checks and organized displays.
- Resolved customer inquiries and issues promptly, ensuring satisfaction and retention.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Food Delivery Driver
Domino's Pizza
Edgewood, NM
05.2013 - 08.2013
- Collaborated with team members to improve service efficiency during peak hours.
- Implemented strategies to reduce delivery times while maintaining order accuracy.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Education
No Degree - Mechanical Engineering
New Mexico Institute of Mining And Technology
Socorro, NMHigh School Diploma -
Moriarty High School
Moriarty, NM05-2013
Skills
- Problem-solving
- Attention to detail
- Customer service
- Quick learner
- Self-motivated and disciplined
- Heavy lifting
- Forklift operation
- Pallet jacks
- Relationship building
- Product demonstrations
Timeline
Yard/Warehouse Worker
Raks Building Supply
03.2024 - 05.2026
Credit Account Representative
Rent-A-Center NPS
01.2024 - 03.2024
General Warehouse Associate
Amazon
10.2023 - 01.2024
Site Surveyor
Kayo Energy
03.2023 - 09.2023
Retail Sales Associate
Raks Building Supply
12.2015 - 03.2023
Food Delivery Driver
Domino's Pizza
07.2015 - 09.2015
Retail Sales Associate
Raks Building Supply
09.2013 - 06.2015
Food Delivery Driver
Domino's Pizza
05.2013 - 08.2013
No Degree - Mechanical Engineering
New Mexico Institute of Mining And Technology
High School Diploma -
Moriarty High School