Auston Bruton
Charlotte,NC
Summary
Business management and administrative support professional with expertise in financial analysis, data reconciliation, and client relationship management. Experienced with analyzing business requirements and translating them into functional specifications. Business systems professional with strong analytical skills and results-driven mindset. Proven track record in optimizing system processes and enhancing operational efficiency. Adept at working collaboratively within diverse teams and adapting to dynamic environments. Skilled in data analysis, requirements gathering, and project management, ensuring reliable and impactful solutions.
Overview
5
5
years of professional experience
Work History
Administrative Support Associate
Mecklenburg County
04.2025 - Current
- Maintain filing systems to ensure accuracy, and compliance with company policies.
- Support onboarding and offboarding processes for the staff such as preparing documents, organizing court document and support departmental or organizational goals.
- Provide general administrative support including managing emails, scheduling meeting and helping with projects.
- Prepare, proofread and edit documents, reports and court documents to import them on the county entities.
- Acts as a point of contact for internal teams and external teams to make sure the department is in sync.
- Maintained accurate records and files, ensuring compliance with county policies and regulations.
Business Analyst Consultant
Elite Professional Foundation
09.2023 - 04.2025
- Entered, updated, and analyzed data to ensure compliance with internal policies.
- Reviewed the Software Development Life Cycle to analyze and troubleshoot the companies needs.
- Using a multi-phase process for configuring and deploying software for data migration and testing.
- Maintained documentation and reporting tools for tracking financial performance and budgeting.
- Developed proficiency in strategic planning to align services with organizational goals.
- Developed detailed documentation for system requirements and project specifications.
- Analyzed business processes to identify inefficiencies and recommend actionable improvements.
Middle Office Reconciliation Analyst
Wells Fargo
02.2022 - 09.2023
- Researched and reconciled financial transactions, ensuring proper documentation and compliance.
- Performed audits of procedures, transactions, and data to enhance financial reporting accuracy.
- Entered and processed financial transactions within automated systems, ensuring completeness.
- Maintained status reports and prepared financial reconciliations for collateral monitoring using LoanIQ
- Assisted in interpreting and applying financial policies and regulatory requirements.
- Proven ability to build and maintain strong client relationships to support long-term business success.
- Analyzed financial data to support business decisions and enhance reporting accuracy.
Client Care Representative
Vanguard
05.2021 - 02.2022
- Proven ability to establish and maintain productive relationships with internal shareholders and account holders.
- Researched financial information, identified discrepancies, and processed corrections as needed.
- Developed and maintained reports related to financial transactions and account status.
- Assisted clients with inquiries, provided policy guidance, and ensured regulatory compliance.
- Developing proficiency in strategic planning to align client services with organizational goals and client needs.
- Resolved customer issues by utilizing CRM tools to track case status and follow-up actions.
Education
Bachelor of Science - Business Administration
Johnson C. Smith University
Charlotte, NC01-2020
Skills
- Data entry and management
- Financial reporting and analysis
- Client relationship management
- Team collaboration
- SQL proficiency
- Calypso
- Microsoft Excel expertise
- Financial transaction processing
- Compliance monitoring
- Recordkeeping and reconciliation
- Discrepancy resolution
- Budgeting strategies
- Customer support and communication
- Automated systems utilization
- Data analysis
- Expertise in Python
- SDLC knowledge
- Problem-solving
- Tableau
- IT infrastructure
- Incident management
- Microsoft Excel
Accomplishments
- Microsoft Power BI Data Analyst Associate (PL-300)
- Microsoft Career-Essentials in Data Analysis by Microsoft and LinkedIn
- LinkedIn- Build your Analytical Skills with Statistical Analysis
- CPE- Learning Data Analytics: 1 Foundations
- LinkedIn- Programming Foundations
- LinkedIn- Excel: Pivot Tables in Depth
- LinkedIn PMI- Change Management Foundations
Leadership Experience
- Member, Kappa Alpha Psi Fraternity Incorporated- Engages in leadership workshops, fundraising initiatives, and personal development programs.
- Program Operator, Johnson C. Smith University- Facilitated campus programs, enhancing student engagement and resource utilization.
Timeline
Administrative Support Associate
Mecklenburg County
04.2025 - Current
Business Analyst Consultant
Elite Professional Foundation
09.2023 - 04.2025
Middle Office Reconciliation Analyst
Wells Fargo
02.2022 - 09.2023
Client Care Representative
Vanguard
05.2021 - 02.2022
Bachelor of Science - Business Administration
Johnson C. Smith University