Experienced Director and administration professional with 7 years of experience in overseeing wide variety of essential functions in a very busy facility. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
Work History
Director
Western Arkansas Child Development, Inc.
10.2023 - Current
Includes all responsibilities of Office Manager.
Managed daily operations.
Monitored office workflow and administrative processes to keep operations running smoothly.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Oversaw supply chain functions to verify inventory levels and budget adherence.
Established departmental performance goals and provided feedback for underperforming areas.
Managed program paperwork and child records to comply with state requirements.
Developed relationships with community organizations to provide additional resources and services to families.
Engaged with parents and families to build positive relationships for children to thrive.
Monitored and observed child progress, interactions and behavior and reported findings to parents.
Supervised and managed team of childcare professionals to guarantee highest standards of care.
Communicated with local and state government agencies to maintain compliance with all regulations.
Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
Operated under licensing guidelines to protect health, safety and well-being of children.
Resolved conflicts and administered corrective action to foster positive experience for children and staff.
Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
Created and distributed staff schedules and maintained time cards to facilitate efficient payroll process.
Collaborated with HR on hiring and onboarding staff, managing onboarding documents, and payroll oversight.
Attended monthly staff training sessions.
Scheduled and delivered training courses and orientation classes.
Determined suitability of clearance levels of staff based on results of background checks.
Office Manager
Western Arkansas Child Development, Inc
03.2021 - 10.2023
Managed office inventory and placed new supply orders.
Received and processed payments due from customers/clients and promptly contacted clients with past due payments.
Billing, Enrollments, Facility tours, assisted in classroom and education management, DHS visits, etc.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Infant/Toddler Lead Teacher
Western Arkansas Child Development, Inc.
07.2018 - 03.2021
Supervised circle time, free play, outside play and learning and developmental activities.
Taught children foundational skills in colors, shapes and letters.
Implemented hands-on, play-based strategies for experiential learning.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Read aloud and played alphabet games to encourage early literacy.
Observed behavioral issues to alert parents or guardians.
Communicated with children's parents and guardians about daily activities, behaviors and problems.
Built and strengthened positive relationships with students, parents and teaching staff.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Implemented curriculum to enhance classes with learning-focused activities.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
Gathered materials and resources to prepare for lessons and activities.
Utilized technology to develop instructional materials and activities for children.
Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
Substitute Teacher
Western Arkansas Child Development, Inc
07.2017 - 06.2018
My responsibilities in all positions are/were to manage the classroom, provide support to staff, create a safe and friendly environment for children, create lesson plans, document development, meet with parents, and much more.
Education
Some College (No Degree) - Nursing/Health Information Management
Northwest Arkansas Community College
Bentonville, Arkansas
Some College (No Degree) - Early Childhood Education
University of Arkansas-Fort Smith
Associate - Early Childhood Education
Skills
Communication
Computer Technology
Communication
Invoicing
Facilitating Inventory Orders
Scheduling
Customer Service
Creativity
Teamwork
Organization
Leadership
Staff Management
Timeline
Director
Western Arkansas Child Development, Inc.
10.2023 - Current
Office Manager
Western Arkansas Child Development, Inc
03.2021 - 10.2023
Infant/Toddler Lead Teacher
Western Arkansas Child Development, Inc.
07.2018 - 03.2021
Substitute Teacher
Western Arkansas Child Development, Inc
07.2017 - 06.2018
Some College (No Degree) - Nursing/Health Information Management
Northwest Arkansas Community College
Some College (No Degree) - Early Childhood Education
Teaching Associate at Jean Tyson Child Development Study Center - University of ArkansasTeaching Associate at Jean Tyson Child Development Study Center - University of Arkansas
Resource and Referral Specialist at Child Care Aware of Central and Southwest ArkansasResource and Referral Specialist at Child Care Aware of Central and Southwest Arkansas
Discipline Manager Social Work at Child and Adolescent Health Service - Child Development ServiceDiscipline Manager Social Work at Child and Adolescent Health Service - Child Development Service