Austyn Miller
Fort Smith,AR
Summary
Dynamic and customer-focused professional with experience at Phillips 66, excelling in customer service and cash handling. Proven ability to enhance operational efficiency and maintain cleanliness, while training staff to uphold high standards. Recognized for effective communication and teamwork, ensuring a welcoming environment that drives customer satisfaction.
Overview
6
6
years of professional experience
Work History
Gas Station Attendant
Phillips 66
05.2023 - 01.2026
- Operated fuel pumps and ensured optimal fueling experience for customers.
- Assisted in maintaining cleanliness and organization of convenience store and outdoor areas.
- Processed customer transactions accurately using POS systems to enhance service efficiency.
- Monitored inventory levels and restocked products to meet customer demand effectively.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Trained new staff on operational procedures and customer service best practices.
- Maintained clean and orderly work station.
- Cleaned up gas and other spills in accordance with spill procedures.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
Cook
Stick's 4 Mile Rest Stop
05.2023 - 01.2026
- Supervised kitchen staff to ensure efficient food preparation and service.
- Developed and maintained menus, focusing on seasonal ingredients and customer preferences.
- Trained new cooks on equipment operation, safety protocols, and culinary techniques.
- Implemented inventory management practices to minimize waste and control costs.
- Enhanced food presentation standards, improving overall dining experience for patrons.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Front Desk Receptionist
The Fort Strength and Fitness
01.2020 - 06.2023
- Managed front desk operations, greeting visitors and directing inquiries efficiently.
- Maintained accurate visitor logs, enhancing security and tracking efficiency.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Janitor
The Fort Strength and Fitness
01.2020 - 06.2023
- Maintained cleanliness and organization of gym facilities through regular cleaning and sanitation practices.
- Operated cleaning equipment, including floor scrubbers and vacuums, ensuring optimal performance and safety.
- Collaborated with staff to develop efficient cleaning schedules that minimized disruption to gym operations.
- Trained new team members on proper cleaning techniques and safety protocols for high-traffic areas.
Education
High School Diploma -
Fort Gibson High School
Fort Gibson, OK05-2025
Skills
- Customer service
- Cleaning and sanitation
- Customer service and assistance
- Teamwork and collaboration
- Cash handling
- Stocking
- Heavy lifting
- Flexible schedule availability
- Cleanliness and hygiene
- Self-motivation and initiative
- Friendly and outgoing
- Effective communication
Languages
Spanish
Limited Working
French
Elementary
Timeline
Gas Station Attendant
Phillips 66
05.2023 - 01.2026
Cook
Stick's 4 Mile Rest Stop
05.2023 - 01.2026
Front Desk Receptionist
The Fort Strength and Fitness
01.2020 - 06.2023
Janitor
The Fort Strength and Fitness
01.2020 - 06.2023
High School Diploma -
Fort Gibson High School