Summary
Overview
Work History
Education
Skills
Timeline
Generic

Autaum Guajardo

Mesa,AZ

Summary

Proven sales associate with a track record of exceeding sales goals and building lasting customer relationships. At Old Navy, Gap, I leveraged my exceptional people skills and sales expertise to consistently achieve monthly targets. Skilled in cash handling and problem-solving, I excel in fast-paced retail environments, ensuring customer satisfaction and loyalty.

Overview

2025
2025
years of professional experience

Work History

Sales Associate

Old Navy, Gap
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Beauty Advisor

Ulta Beauty Cosmetics
06.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Beauty Advisor

Sally’s Beauty Supply
03.2021 - 08.2024
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.

Sales Associate

Kohl’s
11.2021 - 12.2021

Helped reorganize the fitting room and helped customers look for what they needed .

Education

Certificate - Cosmetology

Empire Beauty School
Chandler, AZ
05.2024

Certificate - Automotive Engineering

Job Crops
Long Beach, CA
07.2012

High School Diploma -

Monument Valley High School
Kayenta, AZ
05.2008

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Cash handling
  • Money handling
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving
  • Client service
  • Store opening and closing
  • Sales expertise
  • Product sales
  • Upselling
  • Professional demeanor
  • Cleaning techniques
  • Sales training
  • Merchandise display
  • Product recommendations
  • Relationship selling
  • Sales trends
  • Money transfer systems
  • Friendly and outgoing
  • Exceeds sales goals
  • Calm demeanor

Timeline

Beauty Advisor

Ulta Beauty Cosmetics
06.2023 - 08.2024

Sales Associate

Kohl’s
11.2021 - 12.2021

Beauty Advisor

Sally’s Beauty Supply
03.2021 - 08.2024

Sales Associate

Old Navy, Gap

Certificate - Cosmetology

Empire Beauty School

Certificate - Automotive Engineering

Job Crops

High School Diploma -

Monument Valley High School
Autaum Guajardo