Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Author Man'ombe

Author Man'ombe

Ruwa

Overview

3
3
years of professional experience

Work History

Receptionist

Grand Selous Hotel
12.2021 - Current
  • Answered central telephone system and directed calls accordingly.
  • Maintained confidentiality of information regarding clients and company.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Assisted with onboarding new clients and securing paperwork completion.

Education

Bachelor Of - Tourism And Hospitality Management

MIDLANDS STATE UNIVERSITY
Gweru
11.2021

Skills

  • Bookkeeping
  • Scheduling
  • Meticulous and organized
  • Travel coordination
  • Customer/Client relations
  • Database administration
  • Certified Microsoft office specialist

Languages

English
Advanced (C1)
Spanish
Beginner (A1)
French
Elementary (A2)

References

Grand Selous Hotel Cnr 6th and Selous. Front office supervisor Mr W Mirirai: CELL +263 77 344 6988 EMAIL wilbertm@seloushotel.co.zw

Timeline

Receptionist

Grand Selous Hotel
12.2021 - Current

Bachelor Of - Tourism And Hospitality Management

MIDLANDS STATE UNIVERSITY

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Author Man'ombe