Hi, I’m
Autumn Acuff
Independence,KY
Summary
A detail-oriented worker who has a good work ethic, can work in fast-paced environments, and a goal to make customers days a little bit brighter! Dependable, hard-working, easy to get along with, and respectful to everyone.
Overview
4
years of professional experience
Work History
Amazon
Air Associate
10.2021 - Current
Job overview
- Recommended complementary purchases to customers, increasing revenue.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Worked varied hours to meet seasonal and business needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Analyzed customer data to identify trends and anticipate customer needs.
TeeSpring
Printing Press Operator
05.2020 - 08.2021
Job overview
- Employed root cause analysis to troubleshoot equipment and processing issues.
- Operated press to achieve highest print quality and productivity with minimal scrap.
- Distributed updated weekly report of project priorities to team members and management.
- Loaded and positioned unprinted materials.
- Produced high-quality brochures, flyers, four-color artwork and mailers.
- Promptly removed completed loads from press.
- Inspected machines and performed repairs.
- Prepared and operated offset printing press for maximum efficiency and production.
- Analyzed account workload quantity, complexity and due dates to predict and prevent problems.
- Analyzed daily density readings from each printer to detect potential quality issues.
- Set up and operated printing press machines.
McDonald's
Crew Member
02.2019 - 03.2020
Job overview
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Assisted other team members to achieve goals.
- Brewed coffee and tea and changed out drink station syrups.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Stocked shelves to organize aisles in assigned department.
- Prepared salads, soups and sandwiches for customers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Completed milkshakes and ice cream desserts for customers.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Accurately operated cash register to process customer payments.
- Took orders, prepared meals, and collected payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Became familiar with products to answer questions and make suggestions.
- Observed customer purchases in line and differentiated between standard portions.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Backed up servers by setting up trays and completing some food deliveries.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Replenished serving stations with fresh food and cleaned up spills.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked well with teammates and accepted coaching from management team.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Northern Kentucky UniversityNewport, KY
No Degree from Psychology
05.2027
Boone County High SchoolFlorence, KY
High School Diploma
05.2020
Skills
- Store Recovery
- Monitoring
- Adaptable and Flexible
- New Teller Training
- Handheld Computer Device Software
- Professional and Courteous
- Product Inspection
- Store Policies and Procedures
- Special Orders
- Stocking and Replenishing
- Time Management
- Register Opening and Closing
- Customer Service
Timeline
Air Associate
Amazon
10.2021 - Current
Printing Press Operator
TeeSpring
05.2020 - 08.2021
Crew Member
McDonald's
02.2019 - 03.2020
Northern Kentucky University
No Degree from Psychology
Boone County High School
High School Diploma