Summary
Overview
Work History
Education
Skills
Timeline
Generic

Autumn Alchier

Fort Benning,GA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

5
5
years of professional experience

Work History

Dick's Sporting Goods

Shaelyn Tyson
Columbus, GA
09.2021 - 06.2024
  • Implemented loss prevention measures to protect against theft and fraud.
  • Performed daily cash management duties including deposits.
  • Resolved customer complaints in a timely manner.
  • Developed strategies to increase customer loyalty and retention.
  • Maintained a safe and secure environment within the store.
  • Assisted customers in locating products throughout the store.
  • Monitored store performance and identified areas for improvement.
  • Tracked sales data to ensure accurate inventory levels.
  • Ensured compliance with all company policies and procedures.
  • Identified opportunities to reduce costs through process improvements.
  • Responded promptly to customer inquiries regarding product availability.
  • Created promotional displays that increased visibility of merchandise.
  • Coordinated with other departments to ensure smooth operations.
  • Analyzed weekly sales reports to identify trends or issues.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Supported the Store Manager in daily operations activities as needed.
  • Developed extensive product knowledge, growing revenue and building consumer base.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
  • Collaborated with management to determine key tasks and delegate to staff members.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Partnered with store leadership team to learn and understand management processes and reports.
  • Protected store assets by assisting with audits, routine cycle counts and physical inventory.
  • Assisted in general housekeeping to maintain store image.
  • Identified appropriate solutions to minimize issues and quickly solve problems.

Assistant Manager

219 Food & Spirits
Forts, GA
10.2019 - 03.2021
  • Explored innovative ways to reduce wastage and improve profitability while maintaining customer satisfaction rates.
  • Took orders from customers accurately and delivered to kitchen staff promptly.
  • Ensured that all restaurant safety guidelines were followed at all times.
  • Monitored food inventory levels, ordering additional supplies when necessary.
  • Resolved customer complaints in a timely manner while maintaining a professional attitude.
  • Kept up-to-date records of employee attendance, scheduling changes, vacations.
  • Coordinated with chefs on menu planning, recipe development, production schedules.
  • Developed systems for tracking labor costs, food costs, and other expenses related to the BOH.
  • Ensured all dishes were prepared according to established standards.
  • Maintained a clean work environment by enforcing sanitation policies including proper storage of food items.
  • Worked closely with purchasing manager to ensure cost-effective purchasing decisions were made.
  • Analyzed customer feedback data to identify areas of improvement in service quality.
  • Analyzed sales data from previous weeks and months to identify trends and adjust menu items accordingly.
  • Maximized profit and revenue through upselling and cross-selling techniques.
  • Interviewed, hired and trained new employees.
  • Handled guest complaints quickly to maintain positive dining experience for patrons.
  • Coordinated with back-of-house managers regarding kitchen operations such as inventory control or staffing needs.
  • Assigned work tasks and activities, prepared schedules and managed staffing.

Education

High School Diploma -

Marion County Middle/High School
Buena Vista, GA
05-2014

Skills

  • Flexible and Adaptable
  • Written Communication
  • Organizational Skills
  • Computer Skills
  • Verbal Communication
  • Decision-Making
  • Troubleshooting
  • Multitasking
  • Excellent Communication
  • Time Management
  • Problem-Solving

Timeline

Dick's Sporting Goods

Shaelyn Tyson
09.2021 - 06.2024

Assistant Manager

219 Food & Spirits
10.2019 - 03.2021

High School Diploma -

Marion County Middle/High School
Autumn Alchier