Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Autumn Anderson

Rio,Wisconsin

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Patient Access Care Representive

Prairie Ridge Health
08.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Performed registration for new patients and updated registration information for established patients.
  • Verified insurance and registration data.
  • Answered patient questions and inquiries regarding registration process and documentation.
  • Coordinated with other departments to resolve any discrepancies or issues arising during the registration process.
  • Checked records for accuracy and completeness, and corrected errors.

Certified Nursing Assistant

Randolph Health Services
09.2021 - 08.2023
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Built rapport with patients and families, providing emotional support during difficult times.

Certified Nursing Assistant

Columbia Health Care Center
05.2020 - 09.2021
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.

Education

No Degree - Bachelor of Science of Nursing

Carroll University
Waukesha, WI

No Degree - Bachelor of Science of Nursing

Rock Valley College
Rockford, IL

No Degree - Bachelor of Science of Nursing

Herzing University
Madison, WI

High School Diploma -

Hononegah High School
Rockton, IL
05.2016

Skills

  • Customer Service
  • Insurance Verification
  • HIPAA Compliance
  • Patient Registration
  • Multitasking and Organization
  • Medical Terminology
  • Direct Patient Care
  • Safety Precautions
  • Trustworthy companion
  • Complex Problem-Solving
  • Care plan implementation
  • Patient Observation

Certification

  • Certified Nursing Assistant

Timeline

Patient Access Care Representive

Prairie Ridge Health
08.2023 - Current

Certified Nursing Assistant

Randolph Health Services
09.2021 - 08.2023

Certified Nursing Assistant

Columbia Health Care Center
05.2020 - 09.2021

No Degree - Bachelor of Science of Nursing

Carroll University

No Degree - Bachelor of Science of Nursing

Rock Valley College

No Degree - Bachelor of Science of Nursing

Herzing University

High School Diploma -

Hononegah High School

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