Autumn Anderson
Rio,Wisconsin
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Access Care Representive
Prairie Ridge Health
08.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled customer inquiries and suggestions courteously and professionally.
- Performed registration for new patients and updated registration information for established patients.
- Verified insurance and registration data.
- Answered patient questions and inquiries regarding registration process and documentation.
- Coordinated with other departments to resolve any discrepancies or issues arising during the registration process.
- Checked records for accuracy and completeness, and corrected errors.
Certified Nursing Assistant
Randolph Health Services
09.2021 - 08.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Built rapport with patients and families, providing emotional support during difficult times.
Certified Nursing Assistant
Columbia Health Care Center
05.2020 - 09.2021
- Upheld infection control and prevention policies across different patient-facing areas.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Education
No Degree - Bachelor of Science of Nursing
Carroll University
Waukesha, WINo Degree - Bachelor of Science of Nursing
Rock Valley College
Rockford, ILNo Degree - Bachelor of Science of Nursing
Herzing University
Madison, WIHigh School Diploma -
Hononegah High School
Rockton, IL05.2016
Skills
- Customer Service
- Insurance Verification
- HIPAA Compliance
- Patient Registration
- Multitasking and Organization
- Medical Terminology
- Direct Patient Care
- Safety Precautions
- Trustworthy companion
- Complex Problem-Solving
- Care plan implementation
- Patient Observation
Certification
- Certified Nursing Assistant
Timeline
Patient Access Care Representive
Prairie Ridge Health
08.2023 - Current
Certified Nursing Assistant
Randolph Health Services
09.2021 - 08.2023
Certified Nursing Assistant
Columbia Health Care Center
05.2020 - 09.2021
No Degree - Bachelor of Science of Nursing
Carroll University
No Degree - Bachelor of Science of Nursing
Rock Valley College
No Degree - Bachelor of Science of Nursing
Herzing University
High School Diploma -
Hononegah High School
- Certified Nursing Assistant
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