Autumn Anthony
Roseburg,OR
Summary
Management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Articulate and driven to succeed. Strategic planning and client relationship management expert. Detail-oriented professional with superb people skills. Results-oriented Salon Manager adept at hiring, developing and leading strong teams. Trend-savvy and fashion-forward with passion for mastering emerging trends to meet client needs Passionate Trackwork Rider with years of experience working with horses and horseback riding students. Keeps stables and horses in top condition, training for riding performance and instructing riders in basic and advanced technique. Improved abilities of animals and riders alike. Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules.
Overview
29
29
years of professional experience
7
7
Certificate
Work History
Salon Manager
Supercuts
11.2012 - Current
- Enhanced customer satisfaction by implementing efficient salon operations and delivering exceptional service experiences.
- Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
- Streamlined appointment scheduling process with easy-to-use software system, resulting in reduced wait times for clients.
- Managed financial aspects of salon, including budgeting, payroll processing, and inventory management.
- Collaborated with stylists to ensure high-quality services were provided consistently across all appointments.
- Established positive workplace culture that fostered teamwork, open communication, and professional growth among staff members
- Resolved customer concerns promptly and efficiently to maintain strong reputation within local community.
- Implemented measures to improve employee retention rates by offering competitive salaries, benefits packages, and opportunities for advancement within company.
- Oversaw staff recruitment efforts to ensure diverse team of talented professionals was assembled for salon''s success.
- Conducted regular meetings with employees to assess progress toward goals and address any areas needing improvement or further development.
- Ensured compliance with health regulations through diligent inspection of salon facilities and adherence to safety guidelines.
- Organized promotions to boost sales, achieving up to overall12% growth in revenues.
- Cross-sold and up-sold new haircare products, increasing earnings 8 % per month.
Horse Wrangler
Diamond Lake Corrals
03.2018 - 09.2019
- Increased guest satisfaction by providing exceptional instruction on horse care, grooming, and riding techniques.
- Maintained excellent herd health with regular veterinary check-ups, vaccinations, and proper nutrition plans.
- Ensured safe trail rides by assessing horses'' physical condition and matching them to riders'' skill levels.
- Developed strong bond with horses, utilizing natural horsemanship methods for effective communication.
- Managed daily operations of th stable, including feeding, cleaning stalls, and maintaining equipment in good condition.
- Showcased outstanding customer service skills while addressing rider concerns or inquiries about horse-related topics.
- Managed daily operations of stable, including feeding, cleaning stalls, and maintaining equipment in good condition.
EMT-Basic
UCC
01.2011 - 01.2013
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions during emergency situations.
- Enhanced teamwork efficiency by effectively collaborating with paramedics, firefighters, and police officers in high-stress environments.
- Reduced response times by maintaining well-organized ambulance stocked with necessary supplies for various emergency scenarios.
- Increased patient satisfaction by demonstrating empathy, active listening, and clear communication during medical emergencies.
Waitress
Shazaams's Eatery
01.1995 - 07.1998
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained clean and organized dining area, contributing to pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Contributed to restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at end of shifts.
Education
Some College (No Degree) - Criminal Justice
Umpqua Community College
Roseburg, OrAssociate of Science - Emt
Umqua Community College
Roseburg, OR06.2013
Cosmetology - Cosmetology Education
Del Mar College
Del Mar, Ca01.1997
Skills
- Results-oriented
- Operations management
- Excels in any area proficiently trained in
- Computer proficient
- Problem Solving Skills
- Quick learner
- File/records maintenance
- Creative and able to think outside of box
- Able to adapt to new environments quickly and efficiently
- Supply Management
- Problem-solving skills
- Financial Management
- Client satisfaction
- Health and Safety Regulations
- Employee Development
Certification
- Business Management Certified with medical/law filing
- Word Processing trained
- Computer information systems qualified
- Certification in CPR
- EMT with cross training in Firefighter I
- Rough Terrain Qualified
- High Mountain rescued Trained
- Certified Hazmat Trained
- EVOC Qualified
- 4 OHLA Licenses (Or) for H/S, B, F/T, N/T
- Independent Contractor Licensed in Or
Timeline
Horse Wrangler
Diamond Lake Corrals
03.2018 - 09.2019
Salon Manager
Supercuts
11.2012 - Current
EMT-Basic
UCC
01.2011 - 01.2013
Waitress
Shazaams's Eatery
01.1995 - 07.1998
Some College (No Degree) - Criminal Justice
Umpqua Community College
Associate of Science - Emt
Umqua Community College
Cosmetology - Cosmetology Education
Del Mar College
- Business Management Certified with medical/law filing
- Word Processing trained
- Computer information systems qualified
- Certification in CPR
- EMT with cross training in Firefighter I
- Rough Terrain Qualified
- High Mountain rescued Trained
- Certified Hazmat Trained
- EVOC Qualified
- 4 OHLA Licenses (Or) for H/S, B, F/T, N/T
- Independent Contractor Licensed in Or
Accomplishments
- Documentation, Wrote and edited documents to keep staff informed on policies and procedures., MM/DD/YY
- Documentation, Created new departmental procedures manual. Helped in training and re-directing new employees on protocol's, MM/DD/YY
- Competitive Analysis, Performed competitive analysis to make recommendations for future company growth for pph and cph., MM/DD/YY
- Applied safety procedures and policies, as outlined in Department Safety Manual., MM/DD/YY
- Implemented in store ideas in marketing strategies, which resulted in growth of customer base., MM/DD/YY
- Process Improvement, Created monthly motivational competition for in store sales., MM/DD/YY
- Process Improvement, Increased Product and employee production, MM/DD/YY
- Process Improvement, Represented the company in additional training, MM/DD/YY
- Process Improvement, Resolved and maintained employee relations., MM/DD/YY
- Marketing, Awards, MM/DD/YY
Phone
541-670-4222
Similar Profiles
Alexis GaytanAlexis Gaytan
Hairstylist at SupercutsHairstylist at Supercuts
Michele SponslerMichele Sponsler
Salon Manager/Area Hiring Manager/Area Trainer at SupercutsSalon Manager/Area Hiring Manager/Area Trainer at Supercuts
Lacey-Lynne Callahan-MitchellLacey-Lynne Callahan-Mitchell
Hairstylist at SupercutsHairstylist at Supercuts