Autumn Austin
Hendersonville,TN
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
5
5
years of professional experience
Work History
Panera Bread Associate
Panera Bread
02.2023 - 11.2023
- Trained new associates on closing duties, and how to run their shifts
- Managed customer relations through communication and helpful interactions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Did an arrangement of closing tasks such as ; cleaning, stocking, and organization, so that the store would be ready for the openers.
- Took orders, and prepared orders in a fast paced environment, while providing quality, quickness, and correctness.
- Correcting negative experiences, and turning them into positive ones where customer feels listened, and cared when leaving.
Starbucks Barista
Starbucks
01.2019 - 06.2022
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Worked in a fast paced environment, while maintaining quality connections with customers, organization, and cleanliness.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High school diploma -
Hazel Green High School
Hazel Green, ALLPN
Tennesse College of Applied Technology
Nashville, TN 05.2024 - Current
Skills
- Barista Experience
- Cashiering
- Coffee Experience
- Cash Handling
- Cleaning Experience
- Host/Hostess
- Food Service
- Food Safety
- Serving Experience
- Food Preparation
- Retail Sales
- Food Handling
- Customer service (8 years)
- Time management
- Attention to Detail
- Time Management
- Relationship Building
- Organizational skills
- Adaptability
- Problem solving
- Interpersonal skills
Timeline
LPN
Tennesse College of Applied Technology
05.2024 - Current
Panera Bread Associate
Panera Bread
02.2023 - 11.2023
Starbucks Barista
Starbucks
01.2019 - 06.2022
High school diploma -
Hazel Green High School