Autumn Barnes

• Delivered friendly and knowledgeable assistance to all guests.
• Confirmed appointments, communicated with clients, and updated client records.
• Ensured reception area remained tidy, creating a welcoming atmosphere for guests.
• Increased efficiency at the front desk through effective management of calls, emails, and client walk-ins.
• Kept reception area organized and up-to-date, enhancing a warm atmosphere for guests.
• Corresponded with clients through email, telephone, or postal mail.
• Fostered strong client relationships via professional interactions and interpersonal skills.
• Fostered vendor partnerships through consistent interaction and prompt service coordination.
• Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
• Managed logistics of incoming and outgoing deliveries, ensuring timely processing.
• Collaborated with vendors, contractors and professional services personnel to facilitate order receipt.

Handled termination of parental rights documentation.

Developed and distributed monthly Excel Tickler Reports for Foster Care Department.

Managed receipt of mail and billing documents.

Designed and maintained monthly schedules for streamlined planning.

Coordinated monthly communication with staff and clients.

Coordinated monthly meetings among staff, clients, and third-party reviewers.

Coordinated staff enrollment for training sessions.

Handled routine clerical and administrative responsibilities.

Distributed payroll efficiently to enhance administrative processes.

Oversaw reconciliation report ensuring proper metro card utilization by staff and clients.