AUTUMN BLACK
Ballwin, MO 63011-3876,MO
Summary
Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Expertise in espresso and tea beverages from Starbucks. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Town And Country, Missouri
09.2024 - Current
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Trained new baristas on recipe standards, milk steaming, order processing, and brewing.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Implemented promotional activities, including in-store events, to increase customer engagement and sales.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Server
Edley's Bar B Que
Edwardsville, USA
05.2023 - 05.2024
- Guiding the servers so that their orders are accurate.
- Carefully checked tickets to ensure accuracy before letting food go out.
- Communicating needs and concerns with the kitchen
- Organized and prepared plates of food for costumers
- Thoroughly cleaned expo line each night
- Managed every to-go and dine in order during rushes
- Handled food while practicing cleanliness and avoiding crosscontamination
Server
Chappy's
Edwardsville, USA
01.2023 - 08.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Memorized menu to help diners make informed meal choices
- Assisted with training of new staff members
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
Hostess
Wang Gang Asian Eats
Edwardsville, USA
11.2022 - 06.2023
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts
- Answered phone calls to take reservations and address guest questions and concerns
- Demonstrated flexibility by helping out in other departments as needed
- Assisted in seating guests and managing the wait list
- Kindly greeted incoming customers
- Helped servers during rushes
- Maintained cleanliness of the lobby area, including wiping down tables and chairs
Education
Associate of Arts - Engineering
Saint Louis Community College
St. Louis, MO06-2028
High School Diploma -
Edwardsville High School
Edwardsville06.2024
Skills
- Composure under pressure
- Coffee and tea expertise
- Exceptional customer service
- Beverage preparation
- Flexible schedule
Timeline
Barista
Starbucks
09.2024 - Current
Server
Edley's Bar B Que
05.2023 - 05.2024
Server
Chappy's
01.2023 - 08.2023
Hostess
Wang Gang Asian Eats
11.2022 - 06.2023
Associate of Arts - Engineering
Saint Louis Community College
High School Diploma -
Edwardsville High School
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