Autumn Bowerman
Mesquite,TX
Summary
Proven team player with a track record of enhancing store efficiency at Walmart through meticulous stock management and inventory control. Skilled in customer service and problem-solving, consistently exceeding performance expectations. Demonstrates a quick learning ability and attention to detail, contributing to improved processes and productivity.
Offering reliability and adaptability with readiness to learn. Contributes to team-oriented environment and quickly grasps new processes. Ready to use and develop time management and organizational skills in Desired Position role.
Professional, prepared retail associate with strong focus on team collaboration and achieving results. Possesses skills in inventory management, customer service, and efficient stocking processes. Reliable team member who adapts to changing needs and contributes to productive work environment. Known for consistency and effectiveness in meeting operational goals.
Overview
10
10
years of professional experience
Work History
CAP 2 Associate
Walmart
11.2016 - 07.2018
- Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
- Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
- Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
- Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Contributed to positive customer experiences with friendly, attentive service during busy shifts.
- Offered informed suggestions to improve processes and productivity.
- Moved excess materials to proper storage location.
- Stocked designated items on shelves, end caps and displays.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Greeted store customers and discussed needs.
Head Hostess
Shell Shack
05.2016 - 11.2017
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
- Oversaw the dining room layout and table settings, ensuring compliance with restaurant standards and aesthetics.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
- Provided support to servers during busy periods by assisting with drink orders or clearing tables as needed.
- Served as a liaison between guests and management in addressing concerns or special requests in realtime.
Telemarketer
Jani King
02.2015 - 01.2016
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Answered calls, took messages, and transferred calls to correct individuals.
- Completed daily cold calling and outreach to build sales pipeline.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
Cashier
Target
10.2008 - 12.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Certified Medical Assistant -
Remington College
Garland, TX06.2011
High School -
Mesquite Academy
Mesquite, TX05.2009
Skills
- Loading and unloading
- Product stocking
- Stock replenishment
- Product rotation
- Store layout
- Merchandise staging
- Display preparation
- Teamwork
- Teamwork and collaboration
- Quick learner
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and reliable
Timeline
CAP 2 Associate
Walmart
11.2016 - 07.2018
Head Hostess
Shell Shack
05.2016 - 11.2017
Telemarketer
Jani King
02.2015 - 01.2016
Cashier
Target
10.2008 - 12.2010
Certified Medical Assistant -
Remington College
High School -
Mesquite Academy