Autumn Boyatt
Webster,FL
Summary
Dynamic and results-driven professional with experience as a Shift Leader at Dunkin' Brands, excelling in team leadership and cash handling. Proven ability to enhance customer satisfaction and streamline operations, fostering a positive work environment. Skilled in problem-solving and training, dedicated to achieving operational excellence and supporting team success.
Overview
8
8
years of professional experience
Work History
Shift Leader
Dunkin' Brands
Wildwood, FL
10.2024 - 02.2026
- Supervised daily operations to ensure optimal service and product quality.
- Trained and mentored team members on customer service standards and operational procedures.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Implemented efficient workflows to enhance speed of service during peak hours.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Caregiver
Open Arms and Heart
Webster Fl
05.2023 - 09.2024
- Provided compassionate care and support to clients, enhancing their quality of life.
- Assisted clients with daily activities, promoting independence and dignity.
- Monitored client health and reported changes to healthcare professionals promptly.
- Developed and maintained positive relationships with clients and families for effective communication.
Paraprofessional
Sumter School District
Bushnell, FL
09.2017 - 01.2020
- Assisted teachers in implementing lesson plans and instructional strategies.
- Supported students with individualized learning goals and behavioral interventions.
- Monitored student progress and provided feedback to educators on performance.
- Collaborated with special education staff to adapt materials for diverse learners.
Education
High School Diploma -
South Sumter High
Bushnell, FL05-2008
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
Timeline
Shift Leader
Dunkin' Brands
10.2024 - 02.2026
Caregiver
Open Arms and Heart
05.2023 - 09.2024
Paraprofessional
Sumter School District
09.2017 - 01.2020
High School Diploma -
South Sumter High