Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Autumn Brown

Autumn Brown

15135 Highway 210 N,TN

Summary

Dedicated professional with extensive experience in janitorial services at Crothall Healthcare, excelling in health and safety compliance and customer service. Proven ability to enhance patient satisfaction through meticulous cleaning and effective communication. Skilled in inventory management and time management, consistently exceeding performance goals while maintaining a safe and sanitary environment.

Overview

11
11
years of professional experience

Work History

Janitorial Worker

ABM Janitorial Services
09.2024 - Current

Sanitizing bathrooms, desks , cleaning mirrors, cleaning toilets, sinks , taking out trash and etc

EVS Tech

Crothall Healthcare
05.2023 - 04.2025
  • Ensured proper handling and storage of chemicals, minimizing risks associated with hazardous material exposure.
  • Maintained inventory levels for cleaning supplies, anticipating needs and preventing shortages that could impact service delivery.
  • Moved, rearranged and dusted furniture and fixtures using spiraling technique to prevent dust resurface.
  • Streamlined workflow processes for increased productivity by implementing efficient cleaning techniques and procedures.
  • Emptied and decontaminated trash containers to efficiently reduce waste.
  • Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
  • Exceeded performance goals related to response times for urgent cleaning requests, contributing to improved patient experiences during their stay at the hospital .
  • Improved sanitation practices by regularly inspecting and evaluating the cleanliness of the facility.
  • Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
  • Contributed to effective communication among team members by participating in regular meetings and training sessions.
  • Performed regular equipment maintenance and reported problems to supervisor.
  • Washed blinds, windows, and walls with natural cleaning solutions to remove contaminants and pollutants.
  • Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
  • Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
  • Increased safety awareness within the department by conducting regular equipment inspections and reporting any issues promptly.
  • Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.
  • Performed deep-cleaning projects as needed to maintain optimal cleanliness throughout the facility over time.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained floor cleaning and waxing equipment.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Maintained optimal supply levels to meet daily and special cleaning needs.

Janitorial Worker

HES Facilities
03.2024 - 07.2024

Taking trash out, sanitizing bathrooms , desks, cleaning mirrors , sinks cleaning toilets and etc

Home Health Aide

Home Instead Senior Care Home
03.2020 - 06.2021
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Provided transportation and appointments management.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.

Home Health

Comfort Keepers Home Care
04.2018 - 08.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.

Janitorial Worker

GCA Services
08.2014 - 09.2014

Taking trash out, sanitizing toilets, sanitizing desk and walls cleaning bathrooms and making sure they are sanitized right, cleaning mirrors and sinks

Education

Medical Billing And Coding -

Ultimate Medical Academy
Clearwater, FL

High School Diploma -

Halls High School
Halls, TN
05.2008

Skills

  • Medical coding
  • Health record management
  • Regulatory compliance
  • Patient interaction
  • Data entry
  • Customer service
  • Attention to detail
  • Time management
  • Team collaboration
  • Multitasking and organization
  • Heavy lifting
  • Work orders
  • Health and safety compliance
  • Client communication
  • Inventory management
  • Emergency response
  • Work prioritization
  • Timely paperwork completion

Accomplishments

  • Documented and resolved Issue which led to Results.
  • Achieved Result by introducing Software for Type tasks.
  • Supervised team of Number staff members.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • American Medical Informatics Association
  • National Association of Social Workers
  • International Council of Nurses
  • Association of Information Technology Professionals
  • Society of Human Resource Management

Timeline

Janitorial Worker

ABM Janitorial Services
09.2024 - Current

Janitorial Worker

HES Facilities
03.2024 - 07.2024

EVS Tech

Crothall Healthcare
05.2023 - 04.2025

Home Health Aide

Home Instead Senior Care Home
03.2020 - 06.2021

Home Health

Comfort Keepers Home Care
04.2018 - 08.2018

Janitorial Worker

GCA Services
08.2014 - 09.2014

Medical Billing And Coding -

Ultimate Medical Academy

High School Diploma -

Halls High School