I am a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Giant Direct Shopper
Giant Food Stores
Trevose-Feasterville, Pennsylvania
05.2023 - Current
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals.
Assisted with customer requests and answered questions to improve satisfaction.
Maintained updated knowledge through continuing education and advanced training.
Exceeded customer satisfaction by finding creative solutions to problems.
Collaborated with others to discuss new opportunities.
Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Maintained schedule of class assignments to meet deadlines.
Culinary Server
Holland Senior Living
Holland, PA
09.2018 - 05.2022
Answered questions regarding specials, dietary restrictions, and other menu-related inquiries.
Took orders accurately and efficiently relayed to kitchen staff.
Monitored food delivery to ensure quality standards were met.
Maintained cleanliness of dining area and ensured tables were properly set up before seating guests.
Assisted in restocking supplies such as condiments and silverware when needed.
Ensured that guests received friendly service throughout their meal experience.
Checked on guests periodically to ensure satisfaction with their meals and drinks.
Adhered to health code regulations while handling food products safely.
Responded to ad hoc cleaning duties at end of shift.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Replenished beverages as necessary during meal service periods.
Resolved customer complaints in a professional manner.
Collaborated with other servers, cooks, dishwashers, bartenders, hosts and hostesses, managers., to ensure smooth operation of daily services.
Performed opening and closing duties including setting up side stations, stocking condiments, cleaning work areas.
Assisted fellow servers when needed by taking orders or delivering food items.
Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
Provided detailed descriptions of all menu items, including ingredients and preparation methods.