Autumn Campbell
Fayetteville,GA
Summary
-Motivated individual with experience in patient care, customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
- I am also experienced in providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
8
8
years of professional experience
Work History
Account Manager
England Logistics
08.2023 - Current
- As an Account Manager at England Logistics, I have the responsibility of prospecting daily new leads, identify solutions for clients and new business opportunities, selling the services England logistics has to offer, and to manage a book of business.
Nursing Home Assistant
Hope Center Memory Care
05.2020 - 08.2023
- Reported patient requests, concerns, and other observations to staff.
- Provided support and companionship to patients in need of assistance.
- Transported patients and helped with discharge procedures.
- Providing company and social interaction
- Assessed patient room and care environment to optimize patient comfort by keeping areas free of clutter.
Marketing CMP Agent
Wyndham Hotels & Resorts
06.2021 - 06.2023
- As a CMP Marketing agent, my daily tasks were to Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals
- We worked with popular local attractions such as malls or theme parks and attends events such as trade shows, festivals, and conferences to connect with the public as a brand ambassador for Wyndham Destinations
- In this sales-based role, we engaged with face-to-face conversations with prospective customers and share information about the vacation club experience.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- Resolved caller issues quickly and thoroughly.
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Established strong customer relationships, building recommendations and loyalty.
Chick-Fil-A Team Member
Chick-fil-A, Inc.
02.2016 - 06.2022
- As a Drive Thru team leader, I had the duties to be the trusted person of being responsible to complete day to day tasks within the store, handle guest complaints, motivate my peers, and give instruction and guidance to ensure the achievement of set goals.
Athletics Marketing Intern
Georgia Southern University
01.2022 - 05.2022
- In this position as a Marketing Athletics Intern, we did majority of all of the school games, school organization fairs, and community events
- We made digital flyers for the athletes and created different themed events for each game, for every sport
- During the games, we would also have different positions to work so that the game intermissions and time outs ran smoothly, while we always had activities for the audience to interact with.
Education
Bachelor's degree - Marketing Sales and Sales Management
Georgia Southern University
Statesboro, GA07.2022
Skills
- Strong-willed
- Compassion & empathy
- Ability to adapt
- Problem-solving
- Flexibility
- Team Work
- Reliability
- Digital Marketing
- Sales Managemen
- B2B Sales
- Social Media Management
- Adobe Acrobat
- Google Docs
- Adobe Photoshop
- Business development
- Negotiation
- Litigation
- Leadership
Timeline
Account Manager
England Logistics
08.2023 - Current
Athletics Marketing Intern
Georgia Southern University
01.2022 - 05.2022
Marketing CMP Agent
Wyndham Hotels & Resorts
06.2021 - 06.2023
Nursing Home Assistant
Hope Center Memory Care
05.2020 - 08.2023
Chick-Fil-A Team Member
Chick-fil-A, Inc.
02.2016 - 06.2022
Bachelor's degree - Marketing Sales and Sales Management
Georgia Southern University