Summary
Overview
Work History
Education
Skills
Timeline
Generic

Autumn Carpenter

Salinas,CA

Summary

Dynamic and organized professional with a clean driving record and extensive customer service experience at Lyft. Proven ability to manage time effectively while ensuring punctual deliveries and enhancing customer satisfaction. Skilled in navigating complex routes and maintaining high standards of vehicle cleanliness, consistently achieving positive outcomes in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Lyft Driver

Lyft
09.2022 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.

School Lunchroom Server

Spreckels School
10.2021 - Current

* Maintain adequate levels of condiments

* Clean and sanitize surfaces and equipment

* Prepare plates and bowls for breakfast and lunch

* Receive and store incoming supplies according to procedure

* Provide exemplary service to students, staff, and visitors

* Feed about 300 students daily

* Input through a computer program all the students receiving breakfast and lunch daily

Assistant Caterer

Paradise Catering
07.2021 - Current

* Assist with set up and take down of high end weddings of anywhere from 50+ to over 200+ guests

* Serving food and wine to guest before and during wedding ceremonies

* Remove all tableware, linens, and garbage

* Provide customer service (handling customer requests)

* Showcase time management and communication

Instacart Shopper/Door Dasher

Insta Cart/ Door Dasher
11.2021 - 06.2023
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Loaded and unloaded orders at customer's homes or locations.
  • Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
  • Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
  • Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
  • Balanced multiple priorities effectively in fast-paced environments without compromising quality or timeliness of service.
  • Consulted with customers on food selections and custom order requests.
  • Tracked substitutions and informed customers of changes.
  • Adhered to strict quality standards, carefully selecting fresh produce and checking expiration dates on perishable items.
  • Handled complex transactions accurately, processing payments securely using the Instacart platform.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.

Stay at Home Mom

Self
07.2009 - 07.2021

* Learned to be very organized

* Time management: Getting to appointments, events, etc on time

* Manage household expenses, creating a budget

* Overseeing the need and tasks of multiple individuals to maintain optimal outcomes

* Support multiple competing needs, schedules, and priorities

* Create and coordinate a detailed calendar of activities and events, including academic deadlines, travel, and appointments/meetings

* Building engaged relationships with healthcare professionals, teachers, academic administrators, and program leaders

* Navigate complex interpersonal challenges

Education

Phlebotamy

CALRegional
Gonzales, Ca
06-2025

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record

Timeline

Lyft Driver

Lyft
09.2022 - Current

Instacart Shopper/Door Dasher

Insta Cart/ Door Dasher
11.2021 - 06.2023

School Lunchroom Server

Spreckels School
10.2021 - Current

Assistant Caterer

Paradise Catering
07.2021 - Current

Stay at Home Mom

Self
07.2009 - 07.2021

Phlebotamy

CALRegional
Autumn Carpenter