A dependable and committed worker with knowledge of the hospitality industry and a deep passion for customer service. Five years of experience working in the hospitality industry. Looking to further develop skills and contribute to business success.
Overview
6
6
years of professional experience
Work History
Intern
Springhill Suites
Panama City Beach, FL
06.2025 - Current
Assist in executing well-developed marketing strategies that align with both Marriott's and OTO Development's goals and objectives.
Assist in the planning, execution, and management of several on-site events.
Work alongside the sales team and assist in developing local partners to support departmental group sales goals.
Assistant Cheerleading Coach
Bay District Schools
Panama City, FL
05.2021 - Current
Trained and coached the competition team to two consecutive state finals.
Oversee both the sideline and competition cheerleading teams.
Create and execute team performances for school pep rallys and games to enhance game day atmosphere.
Hostess and Social Media Coordinator
Copper Tap Grille
Panama City, FL
05.2020 - 05.2021
Maintained the business's social media presence through both Instagram and YouTube.
Ensured guest satisfaction by providing adequate wait times.
Education
Bachelor of Science - Tourism, Hospitality, And Event Management
UNIVERSITY OF FLORIDA
12.2025
Associate in Arts - Liberal Arts
GULF COAST STATE COLLEGE
Panama City, FL
05.2023
Skills
Customer Service
Guest Relations
Adaptability
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
Attention to Detail
References
Kristen Samples, 850.628.5433, samplkr@bay.k12.us, Head Cheerleading Coach at Bay District Schools
Melinda Lane, 850.238.3275, melinda.lane@marriott.com, General Manager at Springhill Suites
James Pigneri, 850.740.3333, Owner at Copper Tap Grille
Timeline
Intern
Springhill Suites
06.2025 - Current
Assistant Cheerleading Coach
Bay District Schools
05.2021 - Current
Hostess and Social Media Coordinator
Copper Tap Grille
05.2020 - 05.2021
Bachelor of Science - Tourism, Hospitality, And Event Management